Esmeralda Sosa

• Review and process invoices, ensuring accuracy and compliance with company policies and procedures

• Verify billing details, approvals, and supporting documentation prior to final processing

• Identify discrepancies in invoices and resolve issues efficiently to maintain accurate records

• Maintain organized, audit-ready financial and administrative documentation

• Coordinate ordering of supplies, ensuring proper tracking, cost awareness, and timely replenishment

• Manage uniform distribution and inventory, maintaining accountability and accurate recordkeeping

• Serve as a key holder, ensuring security procedures and proper opening/closing protocols are followed

• Manage front desk operations, handling communications and sensitive information with professionalism

• Support daily administrative operations by ensuring processes are completed accurately and in compliance with internal procedures

• Effectively multitask across invoicing, inventory, and administrative duties in a fast-paced environment

• Manage and organize equipment, supplies, and inventory to support mission readiness.
• Maintain detailed records and ensure accuracy in logistical operations.
• Collaborate with team members to complete tasks efficiently under strict deadlines.
• Demonstrate discipline, adaptability, and accountability in high-pressure environments.
• Support leadership with planning and execution of logistical tasks during drills and training exercises.

• Provide fast, accurate, and friendly checkout service to a high volume of customers.
• Handle cash, card, and digital transactions with precision and accountability.
• Assist customers with product questions and maintain a positive, welcoming checkout experience.
• Collaborate with team members to maintain efficiency during peak hours.
• Support store operations by keeping workstations organized and customer-ready.

• Oversee daily operations and ensure seamless execution of large-scale events, consistently prioritizing customer satisfaction.
• Train, supervise, and delegate responsibilities to staff, ensuring team members deliver excellent service.
• Act as key holder, managing store opening/closing procedures and maintaining cash accuracy.
• Maintain inventory levels and coordinate supplies to ensure smooth event flow.
• Resolve customer concerns quickly and professionally, reinforcing a positive brand experience.

• Processed customer purchases quickly and accurately while delivering friendly service.
• Counted and balanced register cash at the end of each shift with high accuracy.
• Assisted in cash office operations, including preparing new cash bags for upcoming business days.
• Stocked merchandise, organized displays, and maintained a clean, customer-ready sales floor.
• Supported store operations by ensuring both financial accuracy and positive customer experiences.

• Assessed and resolved technical issues on high volumes of Apple products.
• Maintained productivity and accuracy under strict deadlines.
• Assisted and trained new hires, ensuring consistent quality and customer standards.

• Processed and prepared customer orders with speed and accuracy in a high-volume warehouse.
• Organized and stocked merchandise to maintain workflow efficiency.
• Operated scanning systems and followed safety standards to ensure accuracy in shipments.
• Collaborated with team members to meet strict productivity and quality goals.

• Provided friendly and efficient customer service in a fast-paced environment.
• Accurately processed cash and card transactions.
• Ensured a clean and welcoming atmosphere for guests.

• Handled all transactions with accuracy and professionalism.
• Balanced cash drawers and trained new team members.
• Organized and replenished merchandise to improve customer experience.