Summary
Overview
Work History
Education
Skills
Timeline
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Esmeralda Reyes

Upland

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure higher-level position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

After-School Program Leader/Site Assistant

Think Together
09.2022 - Current
  • Enhanced student engagement by incorporating interactive activities and group projects in after-school programs.
  • Collaborated with school staff to ensure smooth transitions between daytime classes and after-school activities.
  • Developed strong relationships with parents, keeping them informed of their child''s progress and involvement in the program.
  • Assisted students with homework completion, providing individualized support and guidance as needed.
  • Implemented effective behavior management strategies, creating a safe and supportive environment for all participants.

Sales Associate

Ross Dress For Less
02.2021 - 03.2022
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Ensured smooth flow of operations with effective communication between the stock room and sales floor teams regarding item availability or potential delays.
  • Assisted with inventory receiving process, inspecting incoming deliveries for accuracy, quality control issues, or signs of tampering before entering them into the system.

Crew Member

McDonald's
09.2018 - 04.2020
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.

Education

High School Diploma -

Mt San Antonio College
Walnut, CA

Skills

  • Homework Assistance
  • Social Development
  • Activity Coordination
  • Parent Communication

Timeline

After-School Program Leader/Site Assistant

Think Together
09.2022 - Current

Sales Associate

Ross Dress For Less
02.2021 - 03.2022

Crew Member

McDonald's
09.2018 - 04.2020

High School Diploma -

Mt San Antonio College

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Esmeralda Reyes