Esmeralda Regalado
Antioch
Summary
Offering strong foundation in organizational and multitasking abilities with readiness to learn and develop in fast-paced environment. Conducts effective project management and data analysis to support operational goals. Ready to use and develop analytical and coordination skills in Operations Manger role.
Overview
8
8
years of professional experience
Work History
Operations Coordinator Technician
Center for Autism and Related Disorders, Inc
08.2022 - Current
- Maximized Treatment Adherence by effectively scheduling reroutes, fill ins and additional therapy hours
- Collaborated with Leadership team to provide high clinical care and center efficiency
- Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
- Maintained the professionalism and tidiness of the center
- Ensured compliance with industry regulations, keeping accurate records and managing audits as required.
- Ability to work independently and problem solve
Certified Behavioral Technician
Center for Autism and Related Disorders, Inc
10.2018 - 08.2022
- Maintained accurate data collection on client progress, enabling effective analysis and modification of treatment plans as needed.
- Reduced problem behaviors by teaching clients appropriate coping strategies and replacement behaviors.
- Promoted a safe and nurturing environment for clients, ensuring their comfort and well-being throughout therapy sessions.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
Medical Assistant
Fremont Laser Med Spa
04.2017 - 09.2017
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Medical Assisting Externship
US HealthWorks
01.2017 - 02.2017
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
Education
Certificate - Medical Assisting
Unitek College
Concord, CA01.2017
High School - undefined
Alhambra High School
Martinez, CA01.2016
Skills
- Bilingual: English and Spanish
- CPR Certified
- Medical Terminology
- Patient Records
- Behavior modification techniques
- Insurance Billing
- Computer Skills
- HIPAA Regulations
- Urinalysis
- Blood typing/grouping
- Injections (subcutaneous, Intradermal and intramuscular)
Timeline
Operations Coordinator Technician
Center for Autism and Related Disorders, Inc
08.2022 - Current
Certified Behavioral Technician
Center for Autism and Related Disorders, Inc
10.2018 - 08.2022
Medical Assistant
Fremont Laser Med Spa
04.2017 - 09.2017
Medical Assisting Externship
US HealthWorks
01.2017 - 02.2017
High School - undefined
Alhambra High School
Certificate - Medical Assisting
Unitek College
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