Esmeralda Padilla
Riverside
Summary
Experienced associate with a strong background in managing shipping operations and ensuring prompt and precise delivery of goods. Proven track record of streamlining processes and enhancing efficiency in fast-paced environments. Demonstrated expertise in inventory management and proficient order fulfillment. With 10 years of management experience, successfully trained and developed teams to achieve exceptional results. Expert in power equipment, utilizing knowledge to optimize operations and minimize downtime.
Overview
16
16
years of professional experience
Work History
Shipping Clerk
Amazon
03.2022 - 11.2024
- Pack associate prioritizing getting customer orders packed in an efficient and timely manner.
- Maintaining quality and safety a top priority .
- Ship dock associate ,prioritizing customer orders being loaded and ready to ship in a timely and efficient manner .
- Trained in TRT making sure all early CPT's and box trucks are prioritized and loaded .
- Trained in Quality Control making sure any missing containers are located and loaded properly . As well auditing carts and pallets for quality , and proper labeling.
- Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
Grocery Distribution Center
Amazon
03.2021 - 03.2022
- PIT trained in 5 different PIT equipment in order to pick orders , receive and relocate pallets .
- ICQA and problem solve trained in order to maintain inventory levels and counts . Ensuring we receive and maintain proper inventory levels by auditing , reporting and making suggesting ways to improve and maintain proper inventory .
- Conducted regular audits of physical inventory count against system records to ensure accuracy.
Insurance Agent
New York Life Insurance Co
02.2020 - 03.2021
- Educated customers on the importance of maintaining adequate insurance coverage.
- Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
- Responded to customer inquiries and problems to promote great service.
- Responded quickly and accurately to inquiries from clients regarding their coverage plans.
- Maintained accurate records of all insurance transactions using computer software systems.
Assistant Store Manager
Food 4 Less
11.2008 - 09.2019
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Oversaw aspects of maintenance, inventory, and daily activity management.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
Education
Associate of Arts - Retail Management
Cerritos College
Norwalk, CA03-2018
Associate of Arts - Business Management
Cerritos College
Norwalk, CA12-2017
Certificate Of Achievement - Business Essentials
Cerritos College
Norwalk, CA12-2017
Certificate Of Achievement - Retail Management
Cerritos College
Norwalk, CA12-2017
Skills
- Material Handling
- Inventory Maintenance
- Customer Service
- Equipment Handling Expertise
- Inventory Auditing
- Employee Scheduling
- Shipment Preparation
- Excellent Communication
- Team Leadership
- Detail Oriented
- Work Prioritization
- Willing to Learn
- Punctual and Reliable
- Employee Relations
Languages
Spanish
Native/ Bilingual
Education and Training
PIT License - Amazon
Food and Safety Certification - Food 4 Less
Timeline
Shipping Clerk
Amazon
03.2022 - 11.2024
Grocery Distribution Center
Amazon
03.2021 - 03.2022
Insurance Agent
New York Life Insurance Co
02.2020 - 03.2021
Assistant Store Manager
Food 4 Less
11.2008 - 09.2019
Associate of Arts - Business Management
Cerritos College
Certificate Of Achievement - Business Essentials
Cerritos College
Certificate Of Achievement - Retail Management
Cerritos College
Associate of Arts - Retail Management
Cerritos College
Similar Profiles
Lieszel WolfgrammLieszel Wolfgramm
Fulfillment Center Associate at AmazonFulfillment Center Associate at Amazon
Ethan AlcornEthan Alcorn
Transportation Manager II at AmazonTransportation Manager II at Amazon
Morena ArandaMorena Aranda
Learning at AmazonLearning at Amazon