Esmeralda Novello
Santa Cruz
Summary
Compassionate Caregiver Attendant known for highly productive and efficient task completion, always eager and driven to learn. Skilled in personalized care planning, patient mobility assistance, and emotional support. Excel at communication, patience, and empathy to meet diverse client needs with respect and understanding.
Overview
5
5
years of professional experience
2020
2020
years of post-secondary education
Work History
Caregiver Attendant
In Home Supportive Services
Santa Cruz
01.2025 - Current
- Structured client day by maintaining medication schedule and preparing them for appointments
- Assisted client with daily living activities and personal care tasks.
- Provided companionship and emotional support to enhance client well-being.
- Monitored client health and reported changes to healthcare professionals.
- Ensure safety and well-being of client
Sushi Clerk
New Leaf
Santa Cruz
08.2024 - Current
- Prepared sushi rolls and other Japanese dishes following established recipes.
- Maintained cleanliness and organization of sushi preparation area and display cases.
- Assisted customers with selecting sushi items and provided product information.
- Create custom orders for customers
Guest service associate
European wax center
Santa Cruz
08.2022 - 08.2024
- Managed appointment scheduling using companies booking software
- Schedule guest reservations, efficiently, and accurately
- Handled confidential information, including guest contact information, with a high degree of integrity
- Provided excellent customer service during guest check-in and consultation processes.
- Educated clients on proper skin care routines and post-waxing care techniques.
Barista
Coffeetopia
Santa Cruz
02.2022 - 08.2023
- Worked quickly and efficiently to maintain customer satisfaction
- Crafted high-quality espresso beverages using professional coffee equipment.
- Provided exceptional customer service while taking and processing orders.
- Maintained cleanliness and organization of the coffee shop environment.
Family and animal caregiver
In-home services
Santa Cruz
02.2021 - 10.2022
- Managed and delegated tasks
- Ran errands while coordinating and assisting with tasks that needed to be completed
- Provided daily care and attention to various animals in a home environment.
- Assisted in administering medications and treatments as directed by veterinary professionals.
- Maintained clean living spaces for pets, ensuring hygiene and comfort.
- Took kids to afterschool programs, coordinated, play dates and made the meals throughout the day
Education
Pacific Collegiate School
Santa Cruz, CASkills
- Schedule management
- Client care
- Daily living assistance
- Scheduled appointment and managed calendar
- Medication management
- Provided staff support
- Health monitoring
Affiliations
- I enjoy and am passionate volunteering with local animal shelters
- Avid reader who enjoys gardening and spending time outdoors
- I love early morning runs with my dog bagheera and watching the sunrise
- I take great pride in making my own dog food every week
References
References available upon request.
Timeline
Caregiver Attendant
In Home Supportive Services
01.2025 - Current
Sushi Clerk
New Leaf
08.2024 - Current
Guest service associate
European wax center
08.2022 - 08.2024
Barista
Coffeetopia
02.2022 - 08.2023
Family and animal caregiver
In-home services
02.2021 - 10.2022
Pacific Collegiate School