Summary
Work History
Education
Skills
Timeline
Generic

Esmeralda Macias

El Monte

Summary

Dedicated and compassionate professional with experience supporting individuals with disabilities and delivering exceptional customer service. Skilled in communication, cleaning, and sanitation, with a proven track record of fostering positive relationships and enhancing team dynamics. Committed to improving client outcomes and ensuring a safe, welcoming environment.

Work History

DSP

Hope House
  • Assisted children and adults with physical and mental disabilities.
  • Performed thorough cleaning duties in private residences, including dusting, vacuuming, and mopping.
  • Disinfected kitchens and bathrooms to maintain a safe living environment.
  • Utilized sign language to enhance communication with nonverbal clients.
  • Trained clients on résumé creation and interview preparation to assist with job placement.

Cashier

Wingstop
  • Processed cash, credit, and digital transactions accurately.
  • Served customers with a friendly and efficient approach.
  • Maintained a tidy and well-organized checkout area.
  • Mentored new cashiers to enhance team effectiveness.
  • Conducted cash register tasks, including reconciliation and balancing.
  • Addressed customer concerns swiftly to ensure satisfaction.

Education

High School Diploma -

Ledesma High School
El Monte, CA

Associate Degree - Medical Assistant

North West College
West Covina, CA
11.2024

Skills

  • Communication skills
  • Cleaning and sanitation
  • Customer service
  • Cash handling
  • Team mentoring
  • Client support
  • Time management
  • Problem resolution
  • Detail-oriented
  • Adaptability

Timeline

DSP

Hope House

Cashier

Wingstop

High School Diploma -

Ledesma High School

Associate Degree - Medical Assistant

North West College
Esmeralda Macias