Esmeralda Cutz
Customer Service & Hospitality Enthusiast
Milton,Ontario
Summary
Enthusiastic and reliable team player with strong customer service, leadership, and multitasking skills. Experienced in mentoring, food prep, and working in fast-paced environments. Passionate about delivering great guest experiences and ready to bring a positive attitude to the Barista & Juice Bar Attendant role at Hashtag Modern Kitchen & Lounge.
Overview
3
3
years of professional experience
1
1
Certification
3
3
Languages
Work History
Flight Sergeant
Royal Canadian Air Cadets, 820 Chris Hadfield Squadron
Milton, Ontario
09.2021 - 03.2025
- Led and mentored a group of 15+ younger cadets in lessons in drill, aviation, and dress
- Collected donations during various fundraising events, such as Remembrance Day fundraising and Fall fundraising
Glider Pilot (Glider Pilot Scholarship Course)
Trenton Cadet Training Centre
Quinte West , Ontario
07.2024 - 08.2024
- Earned Glider Pilot License through the Glider Pilot Scholarship Course
- Acquired more than 20 hours of flight experience
- Gained practical flight experience, focusing on safety, navigation, and meteorology
- Performed comprehensive checklists prior to takeoff to reduce possible safety issues.
French Tutor
Impact Tutoring
Remote
12.2023 - 05.2024
- Taught French basics to kindergarten students using creative lesson plans
- Improved speaking and vocabulary through personalized sessions
- Utilized multimedia tools like Google slides presentations and educational websites to engage students visually during lessons.
Mentor
Big Brothers Big Sisters
Milton, Ontario
11.2023 - 04.2024
- Tutored an elementary student in math and French
- Built confidence and academic skills through weekly mentoring
Volunteer
Milton Community Resource Centre (MCRC)
Milton, Ontario
01.2024 - 02.2024
- Assisted with food prep, cooking, and cleaning, ensuring smooth operations
- Supported program activities, including games and organizing the environment
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Team Member
Air Cadets Drill and Ceremonial Instructor Course, Blackdown Cadet Training Center
Borden , Ontario
07.2023 - 08.2023
- Maintained regular punctuality despite a challenging schedule
- Kept an extremely high standard of dress and deportment
- Contributed to a positive environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Education
High School Diploma -
Milton District High School
Milton 09.2025 - Current
Skills
Customer service
Store cleaning
Professional appearance
Time management
Store maintenance
Problem-solving
Multitasking
Certification
Standard First Aid with CPR C, First Training CPR and First Aid
Timeline
High School Diploma -
Milton District High School
09.2025 - Current
Standard First Aid with CPR C, First Training CPR and First Aid
03-2025
Glider Pilot (Glider Pilot Scholarship Course)
Trenton Cadet Training Centre
07.2024 - 08.2024
Volunteer
Milton Community Resource Centre (MCRC)
01.2024 - 02.2024
French Tutor
Impact Tutoring
12.2023 - 05.2024
Mentor
Big Brothers Big Sisters
11.2023 - 04.2024
Team Member
Air Cadets Drill and Ceremonial Instructor Course, Blackdown Cadet Training Center
07.2023 - 08.2023
Flight Sergeant
Royal Canadian Air Cadets, 820 Chris Hadfield Squadron
09.2021 - 03.2025
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