ESMERALDA BARRAGAN
San Bernardino
Summary
Offering friendly demeanor and strong interpersonal abilities, eager to learn and excel in hospitality environment. Brings ability to quickly grasp industry standards and best practices, delivering consistent and attentive service. Ready to use and develop communication and organizational skills in a Barista role.
Overview
2
2
years of professional experience
Work History
Host
BJs Restaurant
06.2023 - 01.2024
- My position as a host at BJs Restaurant was to greet the customers and ensure that they had a great first impression
- With a great customer service I answered phone calls and any question they had
- Leading them to their dining spot, I had to ensure that they were satisfied with their service and accommodate to any issue they had
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Barista
The Grind
01.2022 - 06.2022
- Company Overview: The Grind is a coffee shop located in the Pacific Union College campus
- As a barista, I learned to love the process of making coffee drinks while working in a fast-paced environment.
- This job also helped me develop strong time management and customer service skills, leaving customers satisfied
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained a clean and organized workspace for optimal productivity and safety.
Education
GED -
San Bernardino Valley College
San Bernardino, CAHigh School Diploma -
Citrus Valley High School
Redlands06-2021
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Adaptable to change
- Telephone reception
Languages
Spanish
Native or Bilingual
Timeline
Host
BJs Restaurant
06.2023 - 01.2024
Barista
The Grind
01.2022 - 06.2022
GED -
San Bernardino Valley College
High School Diploma -
Citrus Valley High School
Similar Profiles
Cole KuznitzCole Kuznitz
Waitstaff at BJs Restaurant and BrewhouseWaitstaff at BJs Restaurant and Brewhouse
Eva GrubaughEva Grubaugh
Server at BJS Restaurant and Brewhouse INC.Server at BJS Restaurant and Brewhouse INC.
Haileigh Zenti BoveeHaileigh Zenti Bovee
Bartender at Bjs Restaurant and BrewhouseBartender at Bjs Restaurant and Brewhouse