Esmeralda Barajas Luna
Victorville
Summary
Dynamic Truck Dispatcher with proven expertise at DC Transport Corporation in optimizing routes and enhancing client relationships. Skilled in freight rate negotiation and strong communication, I effectively resolved issues, ensuring timely deliveries and high customer satisfaction. Recognized for maintaining regulatory compliance while thriving in high-pressure environments.
Overview
5
5
years of professional experience
Work History
Truck Dispatcher
DC TRANSPORT CORPORATION
01.2025 - 08.2025
- Monitored weather conditions daily to preemptively adjust routes when necessary, reducing potential delays due to adverse conditions.
- Provided ongoing support to drivers during shifts, addressing any issues or concerns promptly and professionally.
- Built strong relationships with clients through effective communication and problem-solving skills, contributing to increased business opportunities.
- Negotiated rates with carriers for cost-effective shipping options without sacrificing quality or timeliness of deliveries.
Truck Dispatcher
LINCOLN TRANSPORATATION
05.2024 - 12.2024
- Managed communications between drivers and customers to ensure timely deliveries and high customer satisfaction.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Monitored and tracked status of shipments in transit to confirm on-time delivery.
Line Cook
Wendys Restaurant
01.2021 - 11.2023
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Education
MARCH MOUNTAIN
Moreno Valley, CASkills
- Strong communication skills
- Freight rate negotiation
- Stress tolerance
- Regulatory compliance
Languages
Spanish
Native or Bilingual
Timeline
Truck Dispatcher
DC TRANSPORT CORPORATION
01.2025 - 08.2025
Truck Dispatcher
LINCOLN TRANSPORATATION
05.2024 - 12.2024
Line Cook
Wendys Restaurant
01.2021 - 11.2023
MARCH MOUNTAIN
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