Summary
Overview
Work History
Education
Certification
Timeline
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Esmeralda Balgos

Esmeralda Balgos

1159 Marcombe Crescent NE Calgary,AB

Summary

Responsible and Personable Health Care Aide with over 10 years of experience in long term, Home care, Supportive Living, Hospice, Dementia, Acute Care and Inpatient care in a hospital setting and 4 years experience in Unit Clerk/ Medical Office Assistant. Bringing an ability to quickly establish rapport with patients, strong patient care skills and a passion to achieve optimal physical, emotional comfort and experience to contribute to the holistic well-being of patients.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Part Time

Unit 54 PLC
12.2024 - Current

Health Care Aide

Bethany Care Society
06.2016 - Current
  • Assist resident with personal care
  • Provide privacy and independent decision making
  • Wheeling resident to common area, dining room and TV area
  • Good Communication Skills
  • Patience and Empathy
  • Composed and Detail Oriented
  • Stamina and Endurance
  • Provide essential and important daily living support and comfort to patients, clients, and residents.
  • Assist with bathing, grooming, dressing, toileting and other personal hygiene activities.
  • Help patients/residents with feeding, mobility, and exercise as needed.
  • Flexible Personality
  • Ability to multitask
  • Consistently demonstrated an above average ability in care delivery.
  • Effective interpersonal skills with patients, families, visitors, and team members.
  • Demonstrated an ability to cope with frequent interruptions and to work in a stressful environment.

Part Time

FMC
04.2024 - 11.2024

Float Casual

AHS Peter Lougheed Centre
01.2023 - 03.2024
  • Assist resident with personal care
  • Provide privacy and independent decision making
  • Wheeling resident to common area, dining room and TV area
  • Good Communication Skills
  • Patience and Empathy
  • Composed and Detail Oriented
  • Stamina and Endurance
  • Provide essential and important daily living support and comfort to patients, clients, and residents.
  • Assist with bathing, grooming, dressing, toileting and other personal hygiene activities.
  • Help patients/residents with feeding, mobility, and exercise as needed.
  • Flexible Personality
  • Ability to multitask
  • Consistently demonstrated an above average ability in care delivery.
  • Effective interpersonal skills with patients, families, visitors, and team members.
  • Demonstrated an ability to cope with frequent interruptions and to work in a stressful environment.

Medical Office Assistant

Royal Vista Medical Clinic
06.2015 - 06.2016
  • Completing on-site testing such as urinalysis, pregnancy tests, labeling of lab specimens.
  • Patient vital signs including height, weight and visual acuity where required.
  • Assisting physicians in minor procedures such as stitches and cyst removal.
  • Processing of specialist referrals including booking and contacting patients with appointment times.

Hope Homes
08.2015 - 09.2015
  • Learned to provide sufficient attention to detail and time prioritization.
  • Ability to clean, vacuum, dust furniture, mop floors and dispose of garbage in a timely and thorough manner.

Clinic Manager

Vista Medical Family and Walk-in Clinic
03.2014 - 04.2015
  • Completing on-site testing such as urinalysis, pregnancy tests, labeling of lab specimens.
  • Patient vital signs including height, weight and visual acuity where required.
  • Assisting physicians in minor procedures such as stitches and cyst removal.
  • Sterile processing of instruments utilizing current infection Prevention and Control Guidelines as indicated by the College of Physicians and Surgeons of Alberta.
  • Processing of specialist referrals including booking and contacting patients with appointment times and scheduling and interviewing staff.

Medical Office Assistant / Clinic Lead

Oasis Medical Clinic
06.2012 - 02.2014
  • Signing off time sheets for accuracy and providing to Accounting for processing.
  • Providing new employee package for completion and return to accounting for processing.
  • Approval of medical supply orders and ordering of office supplies.
  • Assisting physicians as required and general office duties.

Unit Clerk/Practicum

Rockyview Hospital
03.2012 - 03.2012
  • Admitting/discharging patients in Clinibase.
  • Transcribing doctors’ orders & booking inpatient transport to unit.
  • General reception duties and directing patients with questions.
  • Updating Nurses Assignment Board for days, evening, night shift.

Database Administrator

Visser Consulting Ltd.
01.2011 - 01.2012
  • Provide project support for Waste Management Program (uploads, data entry, filing, coding).
  • Obtain well, facility and pipeline licenses using ABADATA and the ERCB.
  • Assist submitting Annual Oilfield Waste Disposition report.

Education

Health Care Aide Diploma/Certificate -

ABES College
01.2015

Medical Office Assistant Diploma - Health Unit Coordinator Specialty

Academy of Learning
01.2012

Accounting Programs Certificate - undefined

Calgary Immigrant Educational Society
01.2007

Oil and Gas Administrative Assistant Diploma - undefined

CDI College
01.2006

Advanced High School Diploma - undefined

Bishop McNally High School
01.2002

Certification

  • Health Care Aide Certificate – Graduated and prepared to work as a Health Care Aide in a variety of health care areas.
  • Medication Administration Certificate – Certified to administer oral, topical, ophthalmic, optic, nasal, rectally and inhalant medications.
  • Hospice and Palliative Care Certificate – Trained in theories and concepts of Hospice and Palliative Care including stages of death, symptom & pain management, supporting grief & bereavement, and self-care for the care provider.
  • Diabetes and Foot Care Certificate – Trained in anatomy and physiology of the glucose system; certified to perform foot care and identify foot problems.
  • Supportive Pathways Certificate – Certified to give personalized dementia care in supportive settings.
  • Non-violent Crisis Intervention Certificate.
  • Food Safe Certificate – Certified in food regulation and food sanitation.
  • WHMIS Certificate – Certified in WHMIS.
  • CPR and First Aid Certificate – HCP Level, Red Cross Certified.
  • Credit Counseling & Money Management Certificate – Certified in budgeting, accounting, and credit payment.
  • Oral Care Certificate.
  • Alzheimer Society Introduction to Dementia Care – 'Best Friends Certificate.'

Timeline

Part Time

Unit 54 PLC
12.2024 - Current

Part Time

FMC
04.2024 - 11.2024

Float Casual

AHS Peter Lougheed Centre
01.2023 - 03.2024

Health Care Aide

Bethany Care Society
06.2016 - Current

Hope Homes
08.2015 - 09.2015

Medical Office Assistant

Royal Vista Medical Clinic
06.2015 - 06.2016

Clinic Manager

Vista Medical Family and Walk-in Clinic
03.2014 - 04.2015

Medical Office Assistant / Clinic Lead

Oasis Medical Clinic
06.2012 - 02.2014

Unit Clerk/Practicum

Rockyview Hospital
03.2012 - 03.2012

Database Administrator

Visser Consulting Ltd.
01.2011 - 01.2012

Medical Office Assistant Diploma - Health Unit Coordinator Specialty

Academy of Learning

Accounting Programs Certificate - undefined

Calgary Immigrant Educational Society

Oil and Gas Administrative Assistant Diploma - undefined

CDI College

Advanced High School Diploma - undefined

Bishop McNally High School

Health Care Aide Diploma/Certificate -

ABES College
Esmeralda Balgos