Esmeralda Aguilar
Fallbrook
Summary
Passionate Teacher with experience developing and implementing diverse curriculums covering wide range of subjects. Highly skilled at motivating students through positive encouragement and reinforcement of concepts via interactive classroom instruction and observation. Successful in helping students develop strong literacy, numeracy, social and learning skills. Communicative and hardworking to ensure the success of everyone on my team. Excellent at cultivating personal and lasting relationships with parents, families, and coworkers.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Lead Teacher
Childtime Learning Center
02.2023 - Current
- Developed and implemented engaging lesson plans tailored to children's developmental needs.
- Fostered a collaborative learning environment through effective communication with parents and staff.
- Mentored new teachers, providing guidance on classroom management and instructional strategies.
- Assessed student progress using various evaluation methods to ensure academic growth.
- Coordinated classroom activities that support social-emotional development and foster teamwork skills.
- Established positive relationships with families, promoting active participation in their children's education.
- Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
- Organized rooms in line with current educational thinking to maximize educational opportunities for students.
- Created and developed lesson plans to meet students' academic needs.
- Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
- Adapted teaching methods and materials to meet students' varying needs.
Customer Service Representative
Advanced Diabetes Supply
01.2021 - 02.2023
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Managed order processing and fulfillment using CRM software to ensure timely delivery.
- Collaborated with cross-functional teams to improve customer satisfaction and service efficiency.
- Trained new staff on company policies, procedures, and best practices for customer engagement.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved escalated customer issues, restoring confidence in company's commitment to service excellence.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Education
Childhood Education - Child Development
Palomar College
San Marcos, CASkills
- Childcare needs
- Lesson planning
- Activity planning
- Conflict resolution
- Classroom management
- Bi-lingual
- Parent-teacher communication
- Lesson development
- Group and individual instruction
- Emotional support
- Childcare requirements
- Positive role model and mentor
Certification
12 Early childhood education units
3 infant/toddler units
Languages
Spanish
Native or Bilingual
Timeline
Lead Teacher
Childtime Learning Center
02.2023 - Current
Customer Service Representative
Advanced Diabetes Supply
01.2021 - 02.2023
Childhood Education - Child Development
Palomar College