Esmeralda Aguilar
Lake Forest
Summary
Efficient office assistant with several years of experience answering high-volume calls and in-person inquiries. Demonstrated expertise in sales, inventory management, and merchandising, with a track record of exceeding sales targets and enhancing customer satisfaction. Strong interpersonal skills allow me to build rapport with customers and provide tailored solutions to meet their needs. Experienced in maintaining store displays, managing cash registers, and processing transactions accurately.
Overview
3
3
years of professional experience
Work History
Task Associate
Suhay’s Soaps
01.2022 - 03.2022
- Ensuring merchandise on the sales floor is perfect, ensuring products are organized and displayed according to company standards.
- Setting up promotional displays, arranging products for optimal visibility, and ensuring that the store layout is appealing to customers.
- Occasionally assisting at the cash register, processing transactions, and handling customer payments if needed.
- Following company policies and procedures, including safety protocols and customer service standards.
- Collaborating with team members and communicating effectively with supervisors regarding workload, stock levels, and customer feedback.
Beyond the Bell Student Worker
LAUSD Los Angeles Unified Student District
03.2022 - 08.2022
- Responsible for organizing and overseeing activities and programs for children after school, ensuring a safe and engaging environment.
- Greeted visitors at the front desk, answered questions, and provided directions or assistance when needed.
- Providing academic support in subjects like math, reading, or science to help children improve their skills and confidence.
- Assisting students with their homework and ensuring they understand the material being taught in school.
- Coaching youth sports teams, teaching skills, teamwork, and sportsmanship.
- Leading creative activities, such as painting, drawing.
Office Assistant
BVLS Buena Vida Learning Services
09.2022 - 11.2024
- Assisting with day-to-day administrative tasks, such as managing schedules, organizing files, and maintaining office supplies.
- Greeting visitors, answering phone calls, directing inquiries, and managing the front desk when no one available.
- Collaborating with other team members on projects, providing support as needed, and participating in team meetings.
- Inputting information into databases, maintaining accurate records, and ensuring data integrity.
- Maintaining physical and digital filing systems, ensuring documents are organized and easily accessible.
Fitting Room Associate
Walmart
11.2024 - 03.2025
- Checked fitting room stalls and sorted merchandise to racks.
- Cleaned and maintained fitting rooms regularly.
- Utilized strong multitasking abilities to manage multiple customer requests simultaneously without compromising service quality.
- Organized clothing and accessories that customers had returned to fitting room desk.
- Handling Claims (Dispose,Donations)
Education
Associate's Degree - Sociology
East Los Angeles College
Monterey Park, CA06-2025
High School Diploma -
Maywood Center For Enriched Studies
Maywood, CA06.2022
Skills
- Communication Skills
- Team Work
- Organization Skills
- Writing Skills
- Public Speaking
- Leadership
- Conflict Resolution
- Customer service
- Attention to detail
Education and Training
true
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Fitting Room Associate
Walmart
11.2024 - 03.2025
Office Assistant
BVLS Buena Vida Learning Services
09.2022 - 11.2024
Beyond the Bell Student Worker
LAUSD Los Angeles Unified Student District
03.2022 - 08.2022
Task Associate
Suhay’s Soaps
01.2022 - 03.2022
High School Diploma -
Maywood Center For Enriched Studies
Associate's Degree - Sociology
East Los Angeles College
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