Hardworking multitasking professional offering PART/-TIME work experience and extensive knowledge of logistics, customer service, cleaning and customer service areas.
Overview
7
7
years of professional experience
1
1
Certification
Work History
General Assistant
ALS Environmental
06.2024 - Current
Receive of samples from the customers, packing and hipping to Vancouver to the main branch for inspection.
Supported customer service efforts when needed addressing concerns or requests professionally.
Prepare orders requested from the customers.
Warehouse Asociate
Tenaquip
10.2023 - 06.2024
Receive material from another warehouse, or directly from the supplier, compare with invoices, receive in the system, missing material claiming
Send material to another warehouse, to wholesale and retail customers
Locate material all around the warehouse and store
Cyclical inventories
Forklift use
Prep Cook
Ocean View Restaurant
05.2023 - 10.2023
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Customer Service
COBS Bread Bakery
01.2023 - 04.2023
Greet customers, attend and dispatch their bread preferences
Cut bread, make recommendations, make the bills
Constantly learn new seasonal promotions
Make the closing; clean, mop all the place at the end of the shift.
Credit Returns Clerk
Sinclair Dental
07.2022 - 12.2022
Used critical thinking to break down problems, evaluate solutions and make decisions about the returns of the items inside the warehouse system, to can make the return of the money to the customers
Take claims about defective items, and direct them to the appropriate apartment
Server
Los Chaparritos Brunch
03.2022 - 06.2022
Greet customers, and assign them seats
Suggest appropriate options, take allergy concerns
Take orders, make the bills, clean tables
Make the closing and the opening of the place; clean, mop: floors, tables, washrooms
Operations Data Capturer
ZF Brakes And Mechanisms
01.2021 - 12.2021
Receive the day requirements to manage the shift forklift operators duties (5-6 people), assisted supervisors with employee performance management
Make cyclical inventories to maintain the warehouse system stock in order
Find and receive problems, claims and invoice differences and fix them as necessary
Supply raw material to operation lines
Operations Data Capturer
Ryder Supply Chain Solutions
11.2017 - 09.2020
Receive orders from the client during all day, and prepare the shipments in time
Identified issues, analyzed information and provided solutions to problems.
Make cyclical inventories and match the system vs physically
Receive of material, truck drivers, manage activities of people on the work floor
Education
Diploma - International Business & Customer Relations
Cornerstone International Comunity College
Vancouver
05.2025
Certificate - Business Management
Canadian College
Vancouver
12.2022
Bachelor Degree - Business Management
Technological University of Emiliano Zapata
Morelos, Mexico
05.2018
Skills
15 years customer service experience
5 years warehouses experience
Cyclical inventories
Capable to lift up to 50 lb
Diligent, cleaned, organized
0 absences
Class 5 drivers license
Certification
Serving it right certificate
Transportation of Dangerous Goods (TDG) Certificate
Hazard Recognition Certificate
Timeline
General Assistant
ALS Environmental
06.2024 - Current
Warehouse Asociate
Tenaquip
10.2023 - 06.2024
Prep Cook
Ocean View Restaurant
05.2023 - 10.2023
Customer Service
COBS Bread Bakery
01.2023 - 04.2023
Credit Returns Clerk
Sinclair Dental
07.2022 - 12.2022
Server
Los Chaparritos Brunch
03.2022 - 06.2022
Operations Data Capturer
ZF Brakes And Mechanisms
01.2021 - 12.2021
Operations Data Capturer
Ryder Supply Chain Solutions
11.2017 - 09.2020
Diploma - International Business & Customer Relations
Cornerstone International Comunity College
Certificate - Business Management
Canadian College
Bachelor Degree - Business Management
Technological University of Emiliano Zapata
Serving it right certificate
Transportation of Dangerous Goods (TDG) Certificate
Hazard Recognition Certificate
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