Eslibetsita Sanchez
5519 Barton Ave Los Angeles
Summary
Dedicated Housekeeping Room Attendant with a proven track record at The Peninsula Beverly Hills, excelling in guest relations and meticulous cleaning techniques. Enhanced guest satisfaction through efficient room turnover and effective issue troubleshooting, while maintaining high standards of safety and sanitation. Committed to teamwork and delivering exceptional service in a fast-paced environment.
Experienced with maintaining high standards of cleanliness and organization in guest rooms. Utilizes effective time management and attention to detail to ensure guest satisfaction. Track record of reliable teamwork and flexibility in meeting dynamic needs.
As hospitality professional, skilled in maintaining cleanliness and order in guest rooms. Known for delivering quality service and ensuring customer satisfaction through meticulous attention to detail. Reliable team collaborator with focus on achieving results and adapting to changing needs. Possesses strong organizational and time management skills valued by employers.
Overview
4
4
years of professional experience
Work History
Housekeeping Room Attendant
The Peninsula Beverly Hills
10.2025 - Current
- Responded to requests from patrons for linens and toiletries.
- Collaborated with team members for efficient completion of tasks, resulting in increased productivity.
- Liaised with other departments to coordinate housekeeping requirements and resolve issues and concerns.
- Demonstrated flexibility in adapting to changing priorities or special projects as required by management or guest needs.
- Enhanced guest experience by maintaining immaculate room conditions through thorough cleaning and organization.
- Streamlined cleaning procedures to minimize downtime between guest stays, enhancing overall operational efficiency.
- Maintained detailed record of cleaned rooms and reported any maintenance issues, ensuring quick resolution and guest satisfaction.
Housekeeping Room Attendant
The Beberly Hills Hotel
01.2024 - 10.2025
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Promoted a safe work environment by adhering to health and safety regulations while performing duties.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
- Maintained a professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
- Assisted colleagues during peak periods or staff shortages, promoting teamwork within the department.
- Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets, and upholstered furniture.
- Assisted in training new employees on housekeeping protocols, leading to improved staff performance.
- Participated in regular inspections, continuously improving the overall cleanliness of assigned areas.
- Trained new staff on best practices for room cleaning and safety protocols.
Housekeeping Room Attendant
Santa Monica Proper Hotel
08.2021 - 09.2023
- Maintained cleanliness and organization of guest rooms to ensure high standards of hospitality.
- Assisted in inventory management of cleaning supplies and equipment for efficient operations.
- Responded promptly to guest requests, enhancing overall satisfaction and service quality.
- Conducted thorough inspections of rooms to ensure compliance with hotel cleanliness standards.
Education
High School Diploma -
Rufino Tamayo
Oaxaca , Mexico Skills
- Customer service
- Cleaning bathrooms
- Guest relations
- Vacuuming and sweeping
- Dusting furniture
- Waste disposal
- Chemical handling
- Maintenance coordination
- Cleaning techniques
- Folding clean laundry
- Vacuuming carpets
- Window cleaning
- Laundry expertise
- Stain removal
- Furniture polishing
- Dusting surfaces
- Window washing
- Carpet cleaning
- Upholstery cleaning
- Floor care techniques
- Chemical safety knowledge
- Health and safety
- Issue troubleshooting
- Inventory management
- Emergency protocols
- Polishing surfaces
- Turndown service
- Cart management
- Chandelier cleaning
- Daily room inspections
- Hospitality standards knowledge
- Sanitization procedures
- Mopping and buffing floors
- Guest service and support
- Teamwork and collaboration
- Team support and collaboration
- Guest request response
- Problem-solving
- Health and safety compliance
- Organizational skills
- Work planning and organization
- Deep cleaning protocols
- Multitasking
Timeline
Housekeeping Room Attendant
The Peninsula Beverly Hills
10.2025 - Current
Housekeeping Room Attendant
The Beberly Hills Hotel
01.2024 - 10.2025
Housekeeping Room Attendant
Santa Monica Proper Hotel
08.2021 - 09.2023
High School Diploma -
Rufino Tamayo