Eskander Wakass
Ottawa
Summary
Proven team builder and collaborator, I excelled at John Juan by enhancing customer satisfaction and streamlining operations. My expertise in cash handling and commitment to cleanliness led to significant improvements in service efficiency and dining experience, showcasing my ability to thrive in fast-paced environments and foster brand loyalty.
Overview
4
4
years of professional experience
Work History
Restaurant Worker
John Juan
09.2023 - 05.2024
- Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.
- Provided exceptional customer service during high-volume shifts, maintaining a calm demeanor under pressure.
- Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.
- Assisted in maintaining a clean and organized dining area for an enjoyable dining experience.
Grocery Store Worker
Adonis
01.2020 - 03.2021
- Collaborated with team members to complete daily store operations efficiently and effectively.
- Developed strong relationships with repeat customers, fostering brand loyalty and encouraging long-term patronage.
- Maintained a high level of product knowledge, staying informed on new items or changes within the store assortment to better assist customers in their purchasing decisions.
- Maintained a clean and organized store environment, contributing to a positive shopping experience for customers.
Education
High School Diploma -
Immaculata High School
Ottawa, ON06.2022
Skills
- Cleanliness and hygiene
- Cash handling proficiency
- Order taking accuracy
- Team building
- Teamwork and Collaboration
Languages
English
Full Professional
Arabic
Native or Bilingual
Timeline
Restaurant Worker
John Juan
09.2023 - 05.2024
Grocery Store Worker
Adonis
01.2020 - 03.2021
High School Diploma -
Immaculata High School
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