Summary
Overview
Work History
Education
Skills
Timeline
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Esi Sackey

Ottawa,ON

Summary

Dynamic and results-oriented professional with experience in project management, managing multiple priorities with a high degree of accuracy. Demonstrated expertise in cross-functional collaboration, stakeholder management and data analysis. Adept at leading teams to achieve project goals through meticulous planning and effective communication.

Overview

6
6
years of professional experience

Work History

Programs Officer

Canada Revenue Agency
10.2023 - 04.2024

· Managed complex project schedules, ensuring prompt and accurate updates for two projects.

· Lead the coordination of administrative functions for the project scheduling team.

· Organized and maintained up-to-date, accessible project documentation.

· Coordinated cross-departmental communication, incorporating feedback into program development processes.

· Collected and analyzed data related to project schedules, timelines and progress.

· Maintained logs of identified issues and risks, documenting status and actions taken to mitigate them.

Tracked project task completion, ensuring deadlines were met and issues promptly addressed.

Project Coordinator

Canada Revenue Agency
01.2023 - 10.2023

· Maintained and updated Agile project schedules and plans.

· Provided JIRA (Agile project management tool) updates.

· Co-ordinated administrative support services for project managers and staff.

· Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.

· Organized, and maintained the project mailbox, monitoring and coordinating responses to enquiries.

· Prepared supporting documentation and presentation decks for senior management briefings.

· Recorded Risks, Actions, Issues and Decisions (RAID) in a well-organized RAID log.

· Researched information and conducted detailed analyses for project managers.

· Reviewed and updated project management artefacts for Security, Training, Communication and Risk Management.

Behavioral Counsellor

Bairn Croft Residential Services
01.2018 - 01.2023

· Managed daily routines, provided emotional support and ensured smooth activities for 6 residents.

· Developed and executed programs aimed at promoting skill-building and positive behavioral outcomes.

· Recorded and maintained detailed records of residents' daily activities, behavior changes, and overall progress.

· Ensured compliance with health ministry standards in all activities and interventions and prioritized safety.

· Facilitated communication among program managers, residents and their families to ensure cohesive care and support.

· Prepared and presented regular reports on resident progress to program managers and other senior staff.

· Trained new staff on policies, resident care, and behavior management strategies and offered support where needed.

· Administered medications, ensuring accuracy and timeliness and maintained an up-to-date medication tracking log.

· Collaborated with health care professionals to coordinate care and ensure consistent implementation of behavioral plans.

· Managed challenging situations by employing crisis prevention intervention techniques to de-escalate issues.

Education

Certificate - Project Management

Algonquin College
Ottawa, ON
06.2023

Bachelor of Arts - Psychology

Carleton University
Ottawa, ON
02.2017

Skills

  • Communication
  • Remote Team Collaboration
  • Attention to Detail
  • Research and analysis
  • Monitoring and Evaluation
  • Data Analysis
  • Project Planning
  • Time Management
  • Stakeholder Management
  • Resource Mobilization
  • Microsoft Project, Confluence, JIRA
  • Strategic Planning
  • Analytical Thinking
  • Idea Development and Brainstorming
  • Logistics Coordination
  • Cross-functional Collaboration

Timeline

Programs Officer

Canada Revenue Agency
10.2023 - 04.2024

Project Coordinator

Canada Revenue Agency
01.2023 - 10.2023

Behavioral Counsellor

Bairn Croft Residential Services
01.2018 - 01.2023

Certificate - Project Management

Algonquin College

Bachelor of Arts - Psychology

Carleton University
Esi Sackey