Dynamic and results-oriented professional with experience in project management, managing multiple priorities with a high degree of accuracy. Demonstrated expertise in cross-functional collaboration, stakeholder management and data analysis. Adept at leading teams to achieve project goals through meticulous planning and effective communication.
· Managed complex project schedules, ensuring prompt and accurate updates for two projects.
· Lead the coordination of administrative functions for the project scheduling team.
· Organized and maintained up-to-date, accessible project documentation.
· Coordinated cross-departmental communication, incorporating feedback into program development processes.
· Collected and analyzed data related to project schedules, timelines and progress.
· Maintained logs of identified issues and risks, documenting status and actions taken to mitigate them.
Tracked project task completion, ensuring deadlines were met and issues promptly addressed.
· Maintained and updated Agile project schedules and plans.
· Provided JIRA (Agile project management tool) updates.
· Co-ordinated administrative support services for project managers and staff.
· Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
· Organized, and maintained the project mailbox, monitoring and coordinating responses to enquiries.
· Prepared supporting documentation and presentation decks for senior management briefings.
· Recorded Risks, Actions, Issues and Decisions (RAID) in a well-organized RAID log.
· Researched information and conducted detailed analyses for project managers.
· Reviewed and updated project management artefacts for Security, Training, Communication and Risk Management.
· Managed daily routines, provided emotional support and ensured smooth activities for 6 residents.
· Developed and executed programs aimed at promoting skill-building and positive behavioral outcomes.
· Recorded and maintained detailed records of residents' daily activities, behavior changes, and overall progress.
· Ensured compliance with health ministry standards in all activities and interventions and prioritized safety.
· Facilitated communication among program managers, residents and their families to ensure cohesive care and support.
· Prepared and presented regular reports on resident progress to program managers and other senior staff.
· Trained new staff on policies, resident care, and behavior management strategies and offered support where needed.
· Administered medications, ensuring accuracy and timeliness and maintained an up-to-date medication tracking log.
· Collaborated with health care professionals to coordinate care and ensure consistent implementation of behavioral plans.
· Managed challenging situations by employing crisis prevention intervention techniques to de-escalate issues.