Eshetie Gebremeskel
Toronto,ON
Summary
High-performing Rideshare Driver bringing excellent safety record and high customer ratings to rideshare contracting opportunities. Committed to treating all customers with respect and works to foster positive interactions to build brand. Known for dedication to excellence.
Overview
5
5
years of professional experience
Work History
RIDESHARE DRIVING
Uber And Lyft
07.2023 - Current
- Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
- Completed daily vehicle maintenance and repair to guarantee dependable and safe ride.
- Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
- Boosted earnings through efficient route planning and strategic scheduling of rides.
- Enhanced rider satisfaction by providing clean, safe, and friendly traveling environment.
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
- Provided safe and reliable transportation services to passengers, ensuring timely pick-ups and drop-offs.
Mechanical Assembler
Fortress Technology
05.2021 - 06.2023
- Enhanced team efficiency, sharing expertise and tips with peers to improve overall assembly outcomes.
- Maintained neat and clean work area, clearing debris, organizing parts and keeping spaces open.
- Reduced production errors by conducting thorough quality control checks on assembled components.
- Worked with heavy machinery and various power tools when assembling parts.
- Performed repeated tasks while sitting or standing over extended periods of time.
- Deburred, polished, and painted surfaces.
Customer Service Attendant
Chapman's Pharmacy
02.2020 - 03.2021
- Manages transactions with customers using cash registers, collect payments in cash or credit, issue receipts, and refunds
- Confirms customers names and give them their medications
- Cleaning as needed, including vacuuming and emptying garbage
- Receives deliveries, checks ordered list, as well as price and put out for sale
- Organizes medication and sale items to ensure good presentation
- Communicate with clients in professional way when misunderstandings came.
- Proactively anticipated potential issues or roadblocks by monitoring common patterns among customer concerns; suggested improvements to management as appropriate.
- Ensured compliance with all company policies while handling sensitive client information responsibly and securely at all times.
- Enhanced customer satisfaction by consistently providing prompt and courteous service.
Education
MBA - Mechanical Engineering
BAHIR DAR UNIVERSITY
BAHIR DAR, ETHIOPIA01.2016
Skills
- Vehicle inspection
- Safe driving practices
- Vehicle maintenance
- Mechanical equipment alignment
- Hand tools usage
- Power tools usage
- Communication
- Teamwork
- Computer skills
- Inventory management
- Contract approval
- Safe driving
- Safety awareness
- Customer service
- Punctuality
- Stress management
- Cultural awareness
- Excellent navigation
- Hospitable
- Traffic law knowledge
Languages
English
Professional Working
Timeline
RIDESHARE DRIVING
Uber And Lyft
07.2023 - Current
Mechanical Assembler
Fortress Technology
05.2021 - 06.2023
Customer Service Attendant
Chapman's Pharmacy
02.2020 - 03.2021
MBA - Mechanical Engineering
BAHIR DAR UNIVERSITY
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