Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Eshan Magesh

Brampton,ON

Summary

Highly skilled and enthusiastic professional with more than five years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service.

Overview

8
8
years of professional experience

Work History

Clinic Director

Massage Addict Etobicoke
03.2019 - Current
  • Improved patient satisfaction by implementing innovative treatment programs and protocols.
  • Streamlined clinic operations for increased efficiency through staff training and process improvements.
  • Enhanced patient care with the development of comprehensive treatment plans tailored to individual needs.
  • Boosted clinic''s reputation, establishing relationships with local healthcare providers and organizations.

Customer Service Representative

Atlantis
09.2018 - 10.2020
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.

Cook

Wild Wings Restaurant
05.2016 - 08.2018
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Streamlined kitchen operations with effective communication and collaboration among team members.
  • Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.

Education

BBA - Business

Wilfred Laurier University
Waterloo, ON
09.2025

High School Diploma -

Fletchers Meadow Secondary School
Brampton, ON
06.2018

Skills

  • Patient Care Coordination
  • Clinical Research
  • Program implementation
  • Operations Management
  • Records Management
  • Vendor Relations
  • Revenue management
  • Profit and loss statements
  • Employee Recruitment
  • Scheduling
  • Marketing
  • Administrative Leadership

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Urdu
Native or Bilingual
Tamil
Full Professional
Punjabi
Full Professional

Timeline

Clinic Director

Massage Addict Etobicoke
03.2019 - Current

Customer Service Representative

Atlantis
09.2018 - 10.2020

Cook

Wild Wings Restaurant
05.2016 - 08.2018

BBA - Business

Wilfred Laurier University

High School Diploma -

Fletchers Meadow Secondary School

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Eshan Magesh