Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Generic

Eshan Bawa

Markham

Summary

Versatile professional with solid background in technical environments, looking to transition into new field. Developed critical problem-solving and communication skills through hands-on experience with technology and customer support. Ready to leverage these transferrable skills in new and dynamic setting.

Overview

4
4
years of professional experience

Work History

Technical Support Engineer

Amico Corporation
Richmond Hill, ON
05.2024 - Current
  • Diagnosed technical issues and provided timely resolutions for customer inquiries.
  • Collaborated with cross-functional teams to enhance product support documentation and user manuals.
  • Implemented troubleshooting procedures that improved response times and customer satisfaction ratings.
  • Trained junior team members on best practices in technical support and customer service protocols.

Marketing Intern

Precision Industrial Fasteners Limited
09.2022 - 04.2024
  • Increased social media reach by ~15% by creating and scheduling content, supporting campaign execution, and improving post consistency and engagement timing.
  • Supported B2B and B2C marketing campaigns by assisting in content creation, audience targeting, and messaging adjustments tailored to different buyer segments.
  • Created and managed 10+ digital collaboration boards and partner invitations to streamline communication with business partners and external stakeholders.
  • Assisted in managing 3–5 concurrent marketing tasks/projects by prioritizing deliverables, meeting deadlines, and adapting to a fast-paced work environment.

Education

Bachelor of Arts - Marketing

Stanford Fleming College
Toronto, ON
12.2024

Skills

  • SKILLS
  • - Project Management & Coordination
  • - Communication
  • - Technical Proficiencies
  • - Leadership
  • - Research Skills
  • - Problem Solving
  • - Business Strategy
  • - Qualitative Analysis
  • - Time management

Websites

Languages

English
Native or Bilingual

Timeline

Technical Support Engineer

Amico Corporation
05.2024 - Current

Marketing Intern

Precision Industrial Fasteners Limited
09.2022 - 04.2024

Bachelor of Arts - Marketing

Stanford Fleming College
Eshan Bawa