ESHA SOHAN
Brampton,ON
Summary
Professional Summary
To seek and maintain a part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
SUMMARY OF QUALIFICATIONS
Over 4 years of experience delivering exceptional customer service Proficient with MS Word, Email and internet applications Effective written/oral communication and interpersonal skills Strong work ethics; punctual, motivated, committed and enthusiastic Efficient time management, organizational, multi-tasking, prioritization, analytic and research skills Adapts well to a team and independently with minimal supervision Quick to learn new skills with the ability to remain focus on the task at hand Advance keyboard typing skills, able to transcript at a fast pace Excellent interpersonal skills, highly enthusiastic, motivated, committed, reliable, dependable, and hardworking
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Overview
4
4
years of professional experience
Work History
Admin/
Receptionist
- Utilized several databases to order inventory from several significant suppliers
- Coordinated, merchandising, and monitored floor stock to maximize store efficiency
- Attended to all inquiries, phone calls, responded to emails, organized office and meeting spaces
- Provided excellent customer service and adhered to all standard practices, maximizing sales and minimizing shrinkage
- Cashier Skills
- Mastered point-of-service (POS) computer system for automated order taking
- Processed all sales transactions promptly preventing long customer wait times
- Completed opening, closing and shift change tasks to promote store efficiency
- Prepared daily cash register drawers; accurately counted and recorded totals
- Processed credit card payments and gave counter slips to customers for signatures
- Sales Skills:
- Responsible for weekly restocking and labelling of store merchandise
- Ensured that store's merchandise shelves & displays were correct and organized
- Maintained record of sales, prepared inventory of stock and ordered merchandise
- Solicited sale of merchandise through demonstrations and suggestive selling
- Obtained received merchandise, bills, accept payments and updated customers' accounts
Package Handler
UNITED PARCEL SERVICE
06.2020 - 10.2021
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Managed warehouse operations and verified proper shipment procedures.
- Followed safety regulations to maintain safe work environment.
Retail Sales Associate
White House Black Market
09.2019 - 03.2020
- Stocked merchandise, clearly labelled items, and arranged according to size or colour.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Recommended complementary purchases to customers, increasing revenue.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve their needs.
- Used POS system to process sales, returns, online orders, and gift card activations.
Cashier Specialist
SPORT CHEK
10.2019 - 01.2020
- Assisted customers by answering questions and fulfilling requests.
*Worked flexible schedule and extra shifts to meet business needs.
*Answered questions about store policies and addressed customer concerns.
*Assisted cashier team with resolving problems and maintaining efficiency.
*Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
*Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance..
Key Holder
RUDSAK
05.2018 - 01.2020
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
*Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
*Managed customer needs and delegated tasks to employees for optimal coverage.
*Implemented loss prevention strategies to minimize store shrinkage.
Cashier
JOLLIBEE
10.2017 - 05.2018
- Replenished serving stations with fresh food and cleaned up spills.
*Collaborated with team members to quickly fill large orders and serve large parties.
*Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
*Processed orders on POS system and accepted cash and charge payments.
*Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Checked personal identifications during alcohol and tobacco sales
Education
STUDENT -
MEDIX COLLEGE BRAMPTON - DENTAL ASSISTANT
Brampton, ON09.2023
Skills
- Warehousing Functions
- Sales Expertise
- POS Systems Expertise
- Customer Service
- Retail Sales Customer Service
- Administrative and Office Support
- Microsoft Office
- Money Handling Abilities
- Problem-Solving Ability
- Administrative Support
- Calm and Professional Under Pressure
- Stocking and Replenishing
Timeline
Package Handler
UNITED PARCEL SERVICE
06.2020 - 10.2021
Cashier Specialist
SPORT CHEK
10.2019 - 01.2020
Retail Sales Associate
White House Black Market
09.2019 - 03.2020
Key Holder
RUDSAK
05.2018 - 01.2020
Cashier
JOLLIBEE
10.2017 - 05.2018
Admin/
Receptionist
STUDENT -
MEDIX COLLEGE BRAMPTON - DENTAL ASSISTANT
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