Esha Dhanoa

Accomplished Customer Service Representative at Gapp Express Inc. Known for resolving complaints and boosting loyalty with a calm, professional approach. Excelled in high-stress situations, enhancing satisfaction and repeat business. Praised for clear communication and effective problem-solving. Built strong customer relationships, fostering trust and long-term engagement. Proactively identified needs and provided tailored solutions, contributing to company success.

• Volunteered as a music teacher's assistant for grades two to six for a year, actively supporting students' musical education.
• Participated in numerous food bank donation services organized by Rogers, contributing to community welfare.
• Assisted with primary grade drama productions throughout all four years of high school, enhancing the performing arts experience for young students.

• Served as the school's Vice President, organizing and catering many major events, demonstrating strong leadership and organizational skills.
• Actively involved in WINGS, a school charity organization, serving as the Market Coordinator and contributing to the planning and execution of fundraising events.