Experienced social worker with a strong background in crisis response, trauma-informed practices, and mental health support. Skilled in developing emotional wellness programs and leading training initiatives, with a focus on delivering client-centered care, and advocacy.
Overview
7
7
years of professional experience
Work History
Social Work Manager
Henley Place
London, Ontario
11.2024 - Current
Conducted psychosocial assessments during admission, quarterly, and as needed.
Provided short-term, solution-focused counseling to residents and families to address grief, adjustment issues, caregiver stress, and transitional challenges.
Led staff training initiatives on trauma-informed care and elder abuse prevention.
Developed and implemented emotional wellness programs tailored to residents with cognitive impairment (e.g., dementia, Alzheimer's).
Collaborated with palliative care teams to support residents during end-of-life care, with dignity and compassion.
Maintained compliance with the Ministry of Health and Long-Term Care regulations, ensuring all psychosocial documentation and assessments met regulatory standards.
Provided grief and bereavement counseling to families, caregivers, and staff.
Actively participated in LTC inspections and implemented action plans for identified psychosocial service gaps.
Implemented programs for resident engagement, support groups, and mental health initiatives.
Developed individualized care plans focused on emotional, social, and mental well-being.
Advocated for residents' psychosocial needs at interdisciplinary care conferences.
Liaised with residents, families, and external agencies for discharge planning.
Trained new staff on psychosocial protocols and family engagement techniques.
Facilitated family mediation sessions for residents with complex care needs.
Led mental health de-escalation during resident crises, and provided follow-up support.
Collaborated with multidisciplinary teams to ensure holistic care delivery.
Direct Support Worker
PHSS Medical & Complex Care
London, Ontario
03.2023 - Current
Provided in-home personal care and medication support to developmentally disabled clients.
Maintained accurate documentation and progress reports for each resident.
Engaged clients in daily living activities to promote independence.
Assisted with behavioral interventions and mobility support.
Supported recreational therapy programs and household tasks.
Monitored changes in client health, and coordinated updates with healthcare teams.
Educated clients and families on medication compliance and healthy routines.
Supported the development of life skills, including hygiene and nutrition management.
Assisted with communication through verbal cues, visual supports, or assistive technology, depending on the individual’s needs.
Responded calmly to challenging behaviors, using de-escalation techniques and behavioral support strategies.
Collaborated with team members to implement individualized care plans.
Supported communication between clients and healthcare professionals.
Social Work Counselor
Muslim Resource Centre For Social Support and Integration
London , Ontario
10.2021 - 11.2024
Provided counseling to individuals, families, and youth to support emotional well-being and coping with life challenges.
Advocated for clients' rights and access to necessary services and benefits.
Supervised interns who are completing their fieldwork requirements for social work degrees.
Monitored client progress by conducting regular follow-up visits in office or home settings.
Provided supportive counseling services for victims of abuse or neglect.
Provided a Coordinated Organization Response Team (CORT) approach to guide collaborative case planning and service delivery with community service providers.
Completed the required documentation in a timely manner, and collected client information into the organization’s data system, as required.
Developed crisis intervention strategies for at-risk individuals and families.
Assisted clients in developing coping strategies to manage stress and anxiety.
Coached parents on parenting techniques such as behavioral modification methods or appropriate discipline measures.
Worked closely with public child welfare system staff, supervisors and court personnel to identify and mitigate barriers to timely permanency.
Assisted and advocated for clients obtaining financial resources and government entitlements.
Facilitated frequent family conferences to discuss case plans in detail and discuss goals.
Provided crisis intervention services as needed during times of distress or emergency situations.
Social Work Intern
Windsor Homes Coalition INC
Windsor, Ontario
02.2021 - 04.2021
Conducted comprehensive assessments to determine clients' needs and resources.
Assessed client eligibility for housing assistance programs, and supported application completion.
Conducted housing stability assessments to identify risk factors for eviction or homelessness.
Educated clients on tenant rights, rental responsibilities, and landlord-tenant conflict resolution.
Assisted with move-in coordination, including furniture, transportation, and budgeting support.
Monitored follow-up care plans to ensure ongoing housing retention, and access to wraparound services.
Participated in team meetings to review complex housing cases and develop intervention strategies.
Helped streamline intake processes for new residents.
Provided crisis intervention and support during emergency situations for clients.
Collaborated with external agencies to coordinate services for client support.
Maintained lists of resources helpful to clients.
Social Work Intern
Berkshire Care Centre
Windsor, Ontario
09.2020 - 02.2021
Conducted biopsychosocial assessments and logged detailed notes.
Supported discharge planning and psychosocial programming.
Developed individualized care plans addressing residents’ emotional, social, and behavioral needs.
Provided supportive counseling to residents coping with adjustment, illness, or grief.
Advocated for residents' rights, dignity, and culturally responsive care.
Assisted families in navigating health system processes, including Power of Attorney, and consent.
Co-facilitated recreational and therapeutic groups aimed at enhancing quality of life.
Monitored residents for signs of depression, isolation, or cognitive decline, and reported to clinical teams.
Documented all social work interventions in compliance with privacy and regulatory standards.
Participated in team rounds to provide input on patient care plans.
Conducted biopsychosocial assessments, and logged detailed notes.
Volunteer
Street Help
Windsor , Ontario
05.2019 - 11.2019
Packaged and distributed food to the homeless community.
Engaged directly with community members to provide emotional support and build trust.
Collaborated with other volunteers and staff to maintain an organized and respectful distribution process.
Assisted in setting up donation stations, and managed the inventory of food and supplies.
Helped connect individuals to local services and shelters through referrals and informal support.
Supported coordination of a three-day outreach event.
Organized and maintained records of volunteer hours and donations.
Built partnerships with related organizations to develop support and gain greater attention for important issues.
Case Worker
Disability Rights Advocacy Center (DRAC)
Lagos, Nigeria
05.2018 - 08.2018
Provided case management services to assist youth in meeting their goals through referrals and advocacy efforts.
Reviewed medical records and other pertinent documents to evaluate the severity of a disability.
Attended conferences, workshops, seminars related to healthcare advocacy or patient rights.
Advocates on behalf of families when needed in order to ensure that their rights are respected and their needs are met.
Served as an advocate for students' rights and interests within the school system.
Ensured that all union members were informed of their rights under the contract.
Provided advocacy support by helping clients understand their rights and responsibilities.
Education
Bachelors of Social Work - Social Work
University of Windsor
Windsor, ON
06-2021
High School Diploma -
Sacred Heart High School
Edo, Nigeria
05-2018
Skills
Registered social worker with the Ontario College of Social Workers and Social Service Workers (OCSWSSW)
Accessibility for Ontarians with Disabilities Act (AODA), health and safety, and violence prevention training
CPR and first aid certification
Crisis intervention and applied suicide intervention skills training (ASIST)
Crisis Intervention Training (CPI)
Proficient in Microsoft applications such as Word, PowerPoint, and Excel
B-Safer certification
Strong written and oral communication skills
Good listening and problem-solving skills
Ability to work independently
References
References available upon request.
Timeline
Social Work Manager
Henley Place
11.2024 - Current
Direct Support Worker
PHSS Medical & Complex Care
03.2023 - Current
Social Work Counselor
Muslim Resource Centre For Social Support and Integration