Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Christopher Esdon

Montreal,QC

Summary

Solid background in loading and unloading cargo efficiently. Proven ability to operate heavy machinery and coordinate with team members to ensure smooth operations. Demonstrated reliability and strong problem-solving skills in fast-paced environments. Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with 7 years of experience working in busy environments. Hardworking team member skilled in safely moving heavy loads manually or using forklifts and pallet jacks. Punctual, reliable and dedicated to teamwork. Good maintenance and repair skills.

Overview

7
7
years of professional experience

Work History

Warehouse Clerk

Buffa Distribution
07.2022 - Current
  • Kept warehouse up to safety and health regulations at all times.
  • Utilized forklift and other warehouse equipment to safely load and unload pallets and containers.
  • Assisted in training new hires, sharing best practices and knowledge of warehouse operations.
  • Provided excellent customer service by addressing inquiries about product availability and shipment status promptly.
  • Improved inventory accuracy with consistent cycle counting and data entry into the warehouse management system.
  • Managed day-to-day operations of warehouse to keep everything running smoothly.
  • Managed incoming shipments by verifying product details against purchase orders, ensuring accurate inventory levels.
  • Optimized space utilization within the warehouse through strategic reorganization of products based on size, weight, and demand patterns.
  • Collaborated with team members to complete daily tasks efficiently, meeting warehouse performance goals consistently.
  • Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
  • Simplified order picking process with proper labeling and storage of products, reducing search time for items during fulfillment.
  • Expedited urgent orders with prioritized packing and shipping procedures, ensuring timely delivery to customers in need.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Utilized forklift or pallet truck to load, unload, transport and store goods.

Video Game Tester

Keywords Studios Montreal
10.2021 - 07.2022
  • Wrote and submitted comprehensive bug reports, providing details on factors such as ease of replication, severity, and other metrics.
  • Investigated malfunctions of in-game products, tracking issues to discover root causes and possible corrective measures.
  • Educated junior testers on best practices, increasing overall team efficiency and quality output.
  • Demonstrated proficiency in various programming languages, enabling effective communication with development teams.
  • Adapted quickly to new gaming platforms and technologies, maintaining expertise in industry trends.
  • Maintained a high level of accuracy in bug tracking systems, facilitating efficient issue resolution.
  • Evaluated gaming content against established criteria for age ratings and cultural sensitivities, ensuring compliance with regulations worldwide.
  • Collaborated with team members to test multi-player content during quality assurance tasks.
  • Compared multi-platform game performance to verify consistency across PC, console and mobile versions.
  • Provided subjective feedback to shape game development by applying personal and third-party taste profiles.
  • Enhanced game functionality by meticulously identifying and reporting software bugs.
  • Tested functional and compatibility of new programs or updates in comparison to existing applications.

Promotions Team Member

Canadian Tire
04.2021 - 10.2021
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations.
  • Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
  • Provided excellent product knowledge to customers through continuous learning about new items and promotions within the store.
  • Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.
  • Participated in regular inventory counts, allowing for accurate record-keeping and better decision-making regarding merchandise ordering.
  • Improved overall efficiency through proactive restocking of product shelves during low-traffic periods.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Assisted customers with prompt and polite support in-person and via telephone.

Restocker /Customer Service Cashier

Couche-Tard
10.2017 - 09.2020
  • Checked and pulled defective or expired products from shelves.
  • Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
  • Assisted customers in locating products, providing exceptional service while restocking shelves.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Unloaded arriving product stock and moved to store display areas.
  • Maintained neat, orderly and safe work space.
  • Improved store efficiency by swiftly restocking shelves and displays with accuracy.
  • Assisted in maintaining accurate pricing throughout the store, updating price tags and confirming correct product placement during restocking activities.
  • Increased product turnover by rotating stock according to expiration dates and seasonal demands.
  • Expedited shelf replenishment during high-volume periods, ensuring rapid availability of sought-after products for customers.
  • Enhanced customer satisfaction by maintaining a well-organized and visually appealing sales floor.
  • Demonstrated adaptability in adjusting to changing store layouts and stocking requirements as necessitated by new product line introductions or shifting sales trends.

Pinsetter Mechanic

Laurentian Lanes
09.2019 - 03.2020
  • Streamlined operational processes for quicker pinsetters'' repairs, reducing downtime and ensuring seamless gameplay.
  • Maintained detailed records of all maintenance actions performed on each machine, ensuring accurate documentation for future reference.
  • Collaborated with team members, sharing knowledge of best practices for maintaining and repairing pinsetting machinery.
  • Enhanced safety measures, conducting regular inspections of all pinsetter equipment and promptly addressing any issues.
  • Optimized spare parts inventory management, enabling quick response to repair requests and minimizing delays.
  • Implemented a system for tracking common pinsetter issues, identifying trends and proactively addressing potential problems before they escalated.
  • Improved customer satisfaction by promptly resolving pinsetter-related complaints or concerns from patrons.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Performed preventive and regular maintenance on systems.
  • Performed electrical and mechanical repairs of production equipment to minimize downtime.

Pinsetter Mechanic

Pont Mercier Lanes
09.2017 - 09.2019
  • Streamlined operational processes for quicker pinsetters'' repairs, reducing downtime and ensuring seamless gameplay.
  • Maintained detailed records of all maintenance actions performed on each machine, ensuring accurate documentation for future reference.
  • Collaborated with team members, sharing knowledge of best practices for maintaining and repairing pinsetting machinery.
  • Enhanced safety measures, conducting regular inspections of all pinsetter equipment and promptly addressing any issues.
  • Fostered a strong teamwork environment among mechanics, leading to improved productivity and better job satisfaction rates among staff.
  • Increased efficiency in the pinsetter maintenance process by implementing a preventive maintenance schedule.
  • Implemented a system for tracking common pinsetter issues, identifying trends and proactively addressing potential problems before they escalated.
  • Improved customer satisfaction by promptly resolving pinsetter-related complaints or concerns from patrons.
  • Coordinated with suppliers to source high-quality replacement parts at competitive prices.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Performed preventive and regular maintenance on systems.
  • Performed electrical and mechanical repairs of production equipment to minimize downtime.
  • Diagnosed malfunctions and troubleshot issues.
  • Cleaned and lubricated parts to keep equipment operating at peak performance.
  • Replaced worn or broken parts on machines and equipment.
  • Executed tasks within time and budget constraints.
  • Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.

Education

High School Diploma -

Lake Of Two Mountains
Deux-Montagnes, QC
06-2020

Skills

  • Physical Labour Endurance
  • Meticulous
  • Transportation management systems
  • Cargo loading and unloading
  • Problem-solving abilities
  • Warehouse Safety
  • Shipping and receiving
  • Machine Operation

Languages

English
Native or Bilingual
French
Native or Bilingual

Timeline

Warehouse Clerk

Buffa Distribution
07.2022 - Current

Video Game Tester

Keywords Studios Montreal
10.2021 - 07.2022

Promotions Team Member

Canadian Tire
04.2021 - 10.2021

Pinsetter Mechanic

Laurentian Lanes
09.2019 - 03.2020

Restocker /Customer Service Cashier

Couche-Tard
10.2017 - 09.2020

Pinsetter Mechanic

Pont Mercier Lanes
09.2017 - 09.2019

High School Diploma -

Lake Of Two Mountains

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Christopher Esdon