Summary
Overview
Work History
Education
Skills
References
Timeline
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Esabella (Esa) Amores-Hudson

Montreal,Québec

Summary

High-energy individual who is a conscientious overachiever. Thoroughly committed to creating a memorable and positive experience for the customer. Dedicated team player recognized for consistently meeting deadlines and staying motivated while maintaining a positive, personable, and elegant demeanor. Recognized for exceptional organizational and multitasking abilities while growing profit channels. Committed to making every customer feel welcome and assisting with need. Advanced knowledge of fashion trends and popular looks. Outgoing university student pursuing flexible part-time employment during the school year and possible full-time employment during the summer months with weekend and evening shift options.

Overview

1
1
year of professional experience

Work History

Marketing Manager Intern

CampFire Catering Co.
London, ON
09.2023 - Current
  • Planned advertising campaigns for online, print and other mediums.
  • Planned and facilitated meetings to share marketing plans and explain future business goals.
  • Provided support in managing customer relationships through email, phone calls, and other channels.
  • Attended meetings and worked collaboratively with cross-functional teams to brainstorm new ideas.
  • Conducted market research to understand customer preferences and buying habits.
  • Researched target audiences to identify potential customers.

Barista

Cafe Bazin
Montreal, QC
06.2023 - 08.2023
  • Maintained calm demeanor during high-volume periods and special events.
  • Checked brewing equipment for proper functionality.
  • Addressed and resolved customer concerns to maintain brand loyalty.
  • Trained new baristas on company policies and procedures regarding food handling safety standards.
  • Utilized coffee maker, espresso machine and French press to prepare coffee.
  • Utilized POS system to receive and process customer payments.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.
  • Kept up-to-date records of sales transactions using point-of-sale systems.
  • Operated cash registers to process customer payments.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Restocked product displays based on demand and projected sales.

Kitchen Assistant

Mon Ami BBQ
Montreal, QC
11.2022 - 01.2023
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Restocked pantry with nonperishable food items to prevent stock from running low.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Performed basic maintenance duties such as cleaning floors or walls.
  • Washed and sanitized plates using industrial dishwashers according to manufacturer instructions.
  • Cleaned and sanitized work surfaces, equipment, utensils, dishes, and pots.
  • Organized storage areas to facilitate ease of access when retrieving supplies or ingredients for menu items.

Education

BBA - International Business

Concordia University
Montreal, QC
05-2024

High School Diploma -

American Community School of Abu Dhabi
Abu Dhabi, United Arab Emirates
06-2022

Skills

  • Project Support
  • Content Creation
  • Administrative Support
  • Social Media Expertise
  • Editing and Proofreading
  • Operations Support
  • Up-Selling
  • Opening and Closing Duties
  • Cash Handling
  • POS Systems
  • Exceptional Customer Service
  • Fluent in English
  • Conversant in French and Spanish

References

References available upon request.

Timeline

Marketing Manager Intern

CampFire Catering Co.
09.2023 - Current

Barista

Cafe Bazin
06.2023 - 08.2023

Kitchen Assistant

Mon Ami BBQ
11.2022 - 01.2023

BBA - International Business

Concordia University

High School Diploma -

American Community School of Abu Dhabi

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Esabella (Esa) Amores-Hudson