Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Eryn Enco

Calgary,AB

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Client Care Coordinator

Classic LifeCare
03.2022 - Current
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs
  • Streamlined appointment scheduling for improved efficiency and increased client retention
  • Implemented tailored communication strategies for each client, ensuring clear understanding of services and expectations
  • Provided comprehensive support to clients throughout the service lifecycle, fostering long-term relationships.

Beauty Advisor and Sales Associate

Modern Beauty
08.2020 - 03.2022
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment
  • Answered phoned promptly and directed incoming calls to correct offices
  • Tracked stock using company inventory management software
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Barber, Receptionist

Cannibale
04.2018 - 08.2020
  • Answered incoming telephone calls and scheduled appointments for clients
  • Kept detailed records of customer information and services provided to increase return customers
  • Demonstrated exceptional time management skills to accommodate multiple appointments daily while minimizing wait times for clients
  • Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.

Barber, Receptionist

Tommy Gun's Original Barbershop
03.2014 - 04.2018
  • Maintained master calendar of appointments and employee shifts
  • Confirmed appointments, communicated with clients and updated client records
  • Kept reception area clean and neat to give visitors positive first impression
  • Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.

Manager

Dairy Queen
02.2006 - 03.2014
  • Onboarded new employees with training and new hire documentation
  • Maximized performance by monitoring daily activities and mentoring team members
  • Established and updated work schedules to account for changing staff levels and expected workloads
  • Increased team productivity by implementing streamlined processes and effective communication strategies.

Education

Hospital Unit Clerk -

Bow Valley College
Calgary, AB
08.2022

Journeyman Hairstylist -

Purely Inspired Academy of Beauty
Lethbridge, AB
04.2014

Skills

  • Data Entry and Maintenance
  • Client Data Confidentiality
  • Strategic Planning
  • Process Improvements
  • Multitasking and Prioritization
  • Efficient and Detail-Oriented
  • Scheduling
  • Documentation
  • Organizational Skills
  • Account Reconciliation

Certification

Qualitative Fit Tester Training SafeCare BC - 2024

Languages

English
Native or Bilingual

Timeline

Client Care Coordinator

Classic LifeCare
03.2022 - Current

Beauty Advisor and Sales Associate

Modern Beauty
08.2020 - 03.2022

Barber, Receptionist

Cannibale
04.2018 - 08.2020

Barber, Receptionist

Tommy Gun's Original Barbershop
03.2014 - 04.2018

Manager

Dairy Queen
02.2006 - 03.2014

Hospital Unit Clerk -

Bow Valley College

Journeyman Hairstylist -

Purely Inspired Academy of Beauty

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Eryn Enco