Motivated and reliable individual with a strong work ethic and a natural ability to connect with people. Known for exceptional interpersonal skills, good memory, and outstanding time management. Highly responsible and committed to delivering quality results in any role. Began working at a young age, developing a mature, driven mindset early on. Thrives in team environments and takes initiative when faced with new challenges.
- Warmly greet and interact with guests in a welcoming and courteous manner to ensure positive dining experience
- Accurately take customer orders at the cafe counter, including dine-in and takeout, while offering suggestions and answering questions about menu items and specials.
-Prepare, package and make beverages, while adhering to food safety and hygiene standards
-Ensure tables and cafe area remain clean and inviting by regularly bussing, sanitizing surfaces, and organizing seating spaces.
-Restock supplies including napkins, condiments, utensils and baked goods to maintain smooth performance during peak hours
-Trained new team members, demonstrating proper procedures and safety protocol.
-Handle customer inquiries and resolve issues calmly and efficiently, ensuring a satisfying guest experience
-Collaborate closely with kitchen and cafe staff to communicate orders and ensure timely preparation and service
- Assist with opening and closing duties, including opening the till, restocking and general cleaning
-Work through high pressure customer rushes in a calm and effective manner.
- Supported front-of-house team by quickly and efficiently clearing, cleaning and resetting tables to ensure smooth guest turnover and an exceptional dining experience
-Maintained cleanliness and organization throughout the dining area, including chairs, floors and service stations during peak hours.
-Monitored guest needs and provided prompt assistance with a friendly attitude
-Restocked supplies such as napkins, cutlery and glassware
-Helped with opening and closing duties, including deep-cleaning and setting up dining areas
-Demonstrated reliability and adaptability by supporting various areas of the restaurant during peak hours