Summary
Overview
Work History
Education
Skills
Certification
Summary of Qualifications and Skills
Timeline
Generic

ERYLJOY MALLILLIN

Edmonton,Canada

Summary

Motivated candidate with a solid foundation in Investigative Studies and Criminal Justice, offering strong analytical, communication, and teamwork skills. Proven ability to adapt quickly to new environments. Eager to contribute to team success, advance professional skills, and bring a positive attitude with a commitment to continuous learning and growth



Overview

8
8
years of professional experience
1
1
Certification

Work History

Food and Beverage Server

Dookbaeki Restaurant
02.2022 - Current
  • Delivered proactive and diligent customer service
  • Trained and supervised team members to uphold work standards and procedures
  • Exhibited strong conflict resolution skills during customer and employee disputes

Food Service Worker

Panago Pizza
01.2017 - 12.2021
  • Ensured 100% completion of duties, assisted co-workers, and responded promptly to their needs and questions
  • Collaborated on team strategy to enhance sales by providing valuable suggestions and recommendations
  • Provided courteous, friendly service while multitasking in fast-paced environment
  • Greeted guests warmly to foster welcoming environment
  • Remained focused, calm and professional during peak rush hours

Paladin Security
01.2020 - 04.2020
  • Accompanied Bylaw Officers daily to gain hands-on experience
  • Issued tickets in compliance with Bylaw 5590 procedures
  • Observed and learned professional communication and interaction techniques with citizens

Food Counter Attendant

Tims Hortons
10.2019 - 04.2020
  • Optimized workflow and prioritized daily tasks for maximum productivity
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy
  • Maintained clean, trash-free workspaces to maximize productivity and safety
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods

Emergency Response Career Pathways Program
09.2017 - 06.2018
  • Company Overview: Centre High Campus
  • Developed and presented a report on Crime Prevention Through Environmental Design, highlighting issues and solutions
  • Participated in and completed various fundraising activities, including fire truck pulls, bike-a-thons, and mental health awareness campaigns
  • Supervised McNally High School students during Bike-A-Thon fundraising, ensuring adherence to policies and safety precautions
  • Led a neighborhood outreach with a police officer to raise awareness about theft issues in Edmonton communities
  • Centre High Campus

Education

Bachelor of Professional Arts - Criminal Justice

Athabasca University
Athabasca, AB
07.2024

Investigative Studies - Police and Investigations

Grant MacEwan University
Edmonton, AB
07.2020

Emergency Response Career Pathways Course -

Centre High Campus
Edmonton, AB
06.2018

High School -

Archbishop O’Leary Catholic High School
Edmonton, AB
07.2017

Skills

  • Community Policing
  • Community-Oriented Policing
  • Crime prevention
  • Mental agility
  • Adaptability and Flexibility
  • Risk mitigation
  • Analytical skills
  • Interpersonal communication skills
  • Relationship building and management
  • Active listening
  • Emergency management
  • Crime prevention models
  • Integrity and honesty

Certification

  • Intermediate First Aid with AED & CPR Level C, (September 4, 24 - September 4, 27)
  • Restricted and Non-Restricted Firearms Certification
  • Emergency Response Career Pathway: Fire, Police, & Paramedic Level 1
  • Emergency Response Career Pathway Police and Security, Level 2
  • Edmonton Police Services Volunteer Award: Completion of 87 hours of Community Service
  • Citizens’ Police Academy Certification in Community Safety

Summary of Qualifications and Skills

  • Organized team meetings and community events to enhance team cohesion and deliver valuable community services
  • A resilient team player with strong adaptability and flexible critical thinking skills
  • Leveraged strong interpersonal skills to excel in relationship and team building
  • Skilled in handling responsibilities and management tasks effectively
  • Highly empathetic individual skilled in fostering meaningful social connections and building trust


Timeline

Food and Beverage Server

Dookbaeki Restaurant
02.2022 - Current

Paladin Security
01.2020 - 04.2020

Food Counter Attendant

Tims Hortons
10.2019 - 04.2020

Emergency Response Career Pathways Program
09.2017 - 06.2018

Food Service Worker

Panago Pizza
01.2017 - 12.2021

Bachelor of Professional Arts - Criminal Justice

Athabasca University

Investigative Studies - Police and Investigations

Grant MacEwan University

Emergency Response Career Pathways Course -

Centre High Campus

High School -

Archbishop O’Leary Catholic High School
ERYLJOY MALLILLIN