Summary
Overview
Work History
Education
Skills
Timeline
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Erwin Prasad

Surrey,BC

Summary

Dynamic Owner/Operator Truck Driver with proven expertise. Achieved high customer satisfaction through exceptional service and efficient processes. Skilled in safe driving practices and effective communication, fostering strong client relationships that led to repeat business. Committed to safety compliance and accident prevention strategies in all operations.

Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

20
20
years of professional experience

Work History

Owner / Operator Truck Driver

ACI - Alternative Cartage Inc.
08.2023 - 08.2024
  • Operated with safety and skill to avoid accidents and delays.
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Accurate completion and daily submission of required documentation.
  • Load and unload 5 ton open flat-bed truck.
  • Ability to meet and maintain service requirements.

Owner / Operator Truck Driver

Purolator
02.2008 - 04.2023
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Accurate completion and daily submission of required documentation.
  • Ability to meet and maintain service requirements.
  • Load and unload vehicle.
  • Responsible for hiring relief drivers to cover absences.

Licensed Realtor

Planet Group Realty
08.2017 - 09.2021
  • Resolved client concerns related to home purchases to maintain high satisfaction ratings.
  • Arranged for inspections and surveys of sold properties.
  • Coordinated appointments with buyers, sellers and other realtors to show buyers and tenants prospective homes.
  • Leveraged social media platforms to expand online presence, connecting with potential clients and showcasing available properties.
  • Compared recently sold area properties to determine competitive market prices.
  • Communicated with clients to understand property needs and preferences.
  • Wrote listings detailing and professionally highlighting property features to increase sales chances.
  • Prepare sales agreements for approval pf the purchaser and seller.

Warehouse Supervisor

Clark Freightways
08.2012 - 04.2014
  • Supervised a crew of 15-20 employees.
  • Operated warehouse material handling equipment correctly to move loads.
  • Supervised warehouse operations by managing employees during shifts.
  • Supervised shipping and receiving, distribution and workplace safety.
  • Completed daily operations on time and maintained high standards of accuracy.
  • Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
  • Oversaw daily operations and shipping and handling processes.
  • Monitored adherence to safety protocols and company policies by staying attentive to details.

Team Manager

JP Morgan & Chase
08.2004 - 01.2008
  • Ensured compliance with company policies as well as industry regulations through diligent oversight of daily operations and staff adherence to guidelines.
  • Streamlined communication channels for increased efficiency in project execution and decision-making processes.
  • Led employee relations through effective communication, coaching, training, and development.
  • Improved overall team morale with effective motivational techniques like reward programs, recognition events, and transparent communication practices.
  • Boosted employee satisfaction through regular performance reviews, constructive feedback, and personal development plans.
  • Evaluated employee performance and coached team members, increasing quality of work and employee motivation.
  • Led development and execution of strategic plans to meet company objectives, driving team success.

Education

Business Management - Business

British Columbia Institute of Technology
Burnaby, BC
06-2021

Skills

  • Heavy lifting capacity
  • Safe driving practices
  • Customer service
  • Recordkeeping and documentation
  • Self-motivation and discipline
  • Defensive driving techniques
  • Safety compliance
  • Accident prevention strategies
  • Effective communication
  • Route planning
  • Safety management
  • Load securing proficiency
  • Truck loading and unloading
  • Delivery verification
  • Freight handling
  • Professionalism and work ethic
  • Paperwork coordination
  • Strong work ethic
  • Time management

Timeline

Owner / Operator Truck Driver

ACI - Alternative Cartage Inc.
08.2023 - 08.2024

Licensed Realtor

Planet Group Realty
08.2017 - 09.2021

Warehouse Supervisor

Clark Freightways
08.2012 - 04.2014

Owner / Operator Truck Driver

Purolator
02.2008 - 04.2023

Team Manager

JP Morgan & Chase
08.2004 - 01.2008

Business Management - Business

British Columbia Institute of Technology

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Erwin Prasad