Erwin Gonzalez
El Monte
Summary
Retail Sales Associate with proven expertise at Walmart, excelling in customer service and problem-solving. Recognized for enhancing the shopping experience through effective teamwork and maintaining a well-organized store. Adaptable and goal-driven, consistently achieving high customer satisfaction while managing inventory efficiently.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Walmart
09.2021 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Participated in periodic inventory counts to maintain accurate stock levels.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
Certificate - HVAC
Mt. San Antonio College
Walnut, CA06-2025
Skills
- Customer service
- Problem-solving
- Teamwork and collaboration
- Time management
- Reliability and punctuality
- Adaptable and flexible
- Goal driven
Accomplishments
- Collaborated with team of 3 in the development of a Student Union Chapter at Mt. San Antonio college for the HVAC program
Certification
EPA certified
Languages
Spanish
Professional Working
Timeline
Retail Sales Associate
Walmart
09.2021 - Current
Certificate - HVAC
Mt. San Antonio College
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