Erwin Gervero
Kingston
Summary
I have over 20 years of experience providing high-quality housekeeping and exceptional customer service.I worked as a room attendant with 20 years of proven experience providing high-quality housekeeping services in hotel settings. I am skilled at efficiently cleaning and maintaining guest rooms to the highest standards of cleanliness and organization. I have excellent attention to detail and a strong work ethic. I am committed to delivering exceptional customer service.
Overview
22
22
years of professional experience
Work History
Laundry Attendant
Holiday Inn Kingston Waterfront
08.2024 - Current
- Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
Room Attendant
Jade Court 2
01.2003 - 01.2024
- Responsible for the meticulous cleaning and servicing of up to 15 guest rooms per day, ensuring that each room met or exceeded brand standards
- Restocked and organized supplies in guest rooms and housekeeping carts
- Consistently provided friendly, courteous service to hotel guests, resulting in positive feedback from guests and management.
Education
Skills
- Skilled in carrying out all aspects of hotel room cleaning and maintenance
- Committed to providing outstanding hospitality
- Can work both independently and as part of a team
- Customer service-oriented and dedicated work ethic
- Time management and multitasking abilities
References
(to be followed upon request)
Timeline
Laundry Attendant
Holiday Inn Kingston Waterfront
08.2024 - Current
Room Attendant
Jade Court 2
01.2003 - 01.2024
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