Ervin Julius L. Bautista
Burnaby,Canada
Summary
Determined Quality Assurance Specialist with dedication to quality and accuracy. Familiar with handling multiple projects in highly competitive environments. Solid interpersonal and collaboration skills.
Overview
3
3
years of professional experience
Work History
Senior Quality Specialist
Lightspeed Commerce Inc.
2022.05 - 2024.04
- Perform testing on internal tools and systems on the company's Salesforce (Lead-Account Generation, Opportunity Management, & Customized Business Processes) and NetSuite (Revenue Arrangement and Recognition, Financial, Sales, & Customized Transactions) core systems
- Conducted Integration Tests between Salesforce and NetSuite using customized connectors (Data, Record, and Transaction synchronizations, & validations)
- Develop, maintain and execute manual and automated test cases based on functional and technical requirements
- Creation and maintenance of artifacts for quality assurance practice (Test Strategy, Test Plans, Test Scenarios, Test Cases/Scripts & Defect life-cycle management etc.).
Software Delivery Consultant
Appficiency Inc.
2022.03 - 2022.04
- Implement and train stakeholders on using the company's advanced solutions.
- Provided instream support, and product implementation to clients.
- Troubleshoot NetSuite Construction Third-Party applications to accommodate client business processes.
Technical Support Engineer (SCA)
Oracle NetSuite
2021.05 - 2022.01
- Specializes in providing support for clients' E-commerce web stores hosted through NetSuite and usage of NetSuite Mobile Application
- Enhanced customer satisfaction by resolving complex technical issues promptly and effectively.
- Managed multiple concurrent support cases for NetSuite clients with precision and focus, resulting in a high rate of case closure within target timelines.
- Conducted root cause analysis of NetSuite technical issues, implementing preventive measures for future occurrences.
Quality Assurance Engineer
Dice 205 Digital Corporation
2020.11 - 2021.04
- Creates test plans and end-to-end test cases
- Designs and develops test scripts for test automation on different testing environments
- Performs software testing manual and automated (Functional and Non-Functional)
- Bug monitoring and reporting using tracking tool software
- Involved in test planning and frameworks strategies for quality assurance activities.
Education
Postgraduate Certificate - Project Management
Lambton College
Mississauga, Ontario04.2020
Bachelor of Science - Information Technology
De La Salle University - Manila
Manila, Philippines04.2017
Skills
- Business Analysis
- Stakeholder and Organizational Management
- Quality Assurance
- Database and Infrastructure Administration
- Project Management
- Programming
- E-Commerce (SiteBuilder and SuiteCommerce Advanced)
- Leadership
- Communication
- Teamwork
- Adaptability
- Work Ethic
- MySQL
- NetSuite
- Salesforce
- Selenium
Websites
Projects Accomplished
- Lightspeed Commerce Inc. - Salesforce to NetSuite Integration
- Lightspeed Commerce Inc. - 1CRM - Upserve Decommission
Additional Language
Filipino
Hobbies and Interests
- Internet of Things (IoT)
- Quality Assurance
- Behavioral Psychology
- Entrepreneurship
- Travel
- Sports & Leisure
Languages
English
Full Professional
Timeline
Senior Quality Specialist
Lightspeed Commerce Inc.
2022.05 - 2024.04
Software Delivery Consultant
Appficiency Inc.
2022.03 - 2022.04
Technical Support Engineer (SCA)
Oracle NetSuite
2021.05 - 2022.01
Quality Assurance Engineer
Dice 205 Digital Corporation
2020.11 - 2021.04
Postgraduate Certificate - Project Management
Lambton College
Bachelor of Science - Information Technology
De La Salle University - Manila
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