Erva Idris
Calgary,AB
Summary
Highly motivated and customer-focused waitress with over 2 years of experience in the hospitality industry. Skilled in providing attentive service, upselling menu items, and creating welcoming dining experiences. Proficient in POS systems and adept at managing multiple priorities with a positive attitude. Passionate about teamwork, collaboration, and exceeding customer expectations to drive satisfaction and repeat business.
Overview
2
2
years of professional experience
Work History
Waitress/Cashier
Shawarma Barlow
11.2023 - 10.2024
- Handle cash and credit transactions, processing payments accurately.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Provide detailed menu explanations and upsell items, contributing to increased sales.
Waitress/Cashier
Yum Yum Pizza
06.2022 - 08.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Education
High School Diploma -
Forest Lawn High School
Calgary, AB06-2024
Skills
- Serving
- Food Service
- Food Handling
- Restaurant Experience
- Customer Service
- Communication Skills
- Time Management
VOLUNTEER EXPERIENCE
After-School Math Tutor, 10/2023 to 06/2024
Genesis Centre - Calgary, AB
• Assisted students with homework assignments, ensuring timely completion and thorough understanding of concepts.
• Assisted struggling students in building a strong foundation in basic math skills to improve overall performance in advanced courses.
• Improved students'' understanding of mathematical concepts by utilizing visual aids, hands-on activities, and real-life applications.
• Patience and adaptability in teaching methods.
Timeline
Waitress/Cashier
Shawarma Barlow
11.2023 - 10.2024
Waitress/Cashier
Yum Yum Pizza
06.2022 - 08.2023
High School Diploma -
Forest Lawn High School
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