Dedicated and knowledgeable real estate professional with over twenty five years of residential and commercial leasing, consulting and management experience. Proven track record of leasing high volumes of rentals, effectively negotiating optimum lease terms, and providing exceptional client and customer service.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Leasing Agent
Cournale & Co. Real Estate/The Housing Guild Management Co.
01.2007 - Current
Manage leasing of all residential and commercial rentals (600+ units in San Francisco)
Consulting owners on preparation of rentals
Prepare comparative market analysis to estimate value of rentals
Creation of marketing campaigns for a variety of residential and commercial rentals
Promote rentals through company website, Craig’s List, and over thirty rental sites
Screened all incoming inquiries and served as first line of customer response
Hold open houses and schedule showings of all rentals
Screen prospective tenants and process rental applications
Perform lease negotiations
Administer leases and help tenants understand lease terms and company policies
Solicit outside calls for leasing services
Manage multiple vendors for repairs and renovations
Help company marketing efforts (website, mural, and social media presence)
Assess market value of rentals for lease renewals
Proven track record of leasing most rentals within thirty days
Analyze market trends and conditions in order to keep clients informed and keep competitive market approaches
Property Manager
2730 Sacramento Street
01.2004 - 01.2009
Provided complete management services for thirteen-unit residential property
Coordinated with multiple vendors to perform repairs and improvements to property
Performed general plumbing and electrical repairs as well as painting and unit turnovers
Performed a variety of maintenance and oversight services
Handled rent collection and served as primary contact with all tenants
Provided weekly updates to owners of repairs, turnovers, and tenant issues
Coordinated inspections and servicing of boiler, heating systems, fire safety systems, and general capital improvements
Owner Nancy Robison
Property Manager
985 Pine Street
10.1999 - 01.2008
Provided complete on-site management services for nineteen-unit residential property
Coordinated with multiple vendors to perform repairs and property improvements
Performed general plumbing and electrical repairs as well as painting and unit turnovers
Performed a variety of maintenance and oversight services
Handled rent collection and served as primary contact with all tenants
Provided weekly updates to owners regarding repairs, turnovers, and tenant issues
Coordinated inspections and servicing of boiler, heating systems, fire safety systems, and general capital improvements
Owner Nancy Robison
Education
BA - English & American Literature
UC Santa Cruz
Santa Cruz, CA
06.1994
Skills
Residential and commercial leasing
Significant knowledge of San Francisco rental market
Strong leadership and management skills
Outstanding organizational skills
Exemplary customer service
Communication with clients and multiple vendors
Commercial and residential marketing
Lease negotiating
Construction and repair management
Marketing of leasing services
ADA and code compliance knowledge
Experience with Word, Excel, Appfolio, Outlook
Lease administration
Exceptional interpersonal skills
Able to work effectively as part of a team or independently
Creative and proactive problem solver
Accomplishments
Winner of the Robert Roland Award in 2011 and 2021. Winner of the president's award in 2020.
Certification
Robert Rowland Award - Cournale & Co. 2011 and 2021
President’s award - Cournale & Co. 2020
Costar award 2021
California Real Estate License 2003 (Renewed in 2023)
Timeline
Leasing Agent
Cournale & Co. Real Estate/The Housing Guild Management Co.
Real Estate & Mortgage Broker at Brokers Guild Real Estate & Mortgage AchieversReal Estate & Mortgage Broker at Brokers Guild Real Estate & Mortgage Achievers