Summary
Overview
Work History
Education
Skills
Accomplishments
Volunteer Experience
References
Timeline
Generic

Ershad Faizali

Regina,SK

Summary

Skills and Abilities Appropriate and professional communicative skills, through work with individuals with disabilities, as well as years of customer service Highly organized and responsible, evidenced through leadership and volunteer work Multilingual – Fluent in English, Farsi Team oriented individual with strong leadership, through captaining Johnson Collegiate soccer team and participating in national soccer competitions Organized and trustworthy retail worker.

Overview

11
11
years of professional experience

Work History

Sales associate

Winner/Homesense
2020.03 - Current

Front Desk/Customer Service

Motel 6
Regina , SK
2014.01 - 2015.01
  • Provide professional yet welcoming customer service experience
  • Ensure customer satisfaction in regard to room service and selection
  • Maintenance of inventory, working the till and handling cash.

Sales Associate

iWorld
Regina , SK
  • Experience interacting with customers and handling money
  • Customer service and providing knowledge on products
  • Selling computers, tablets and accessories.

Education

High School Diploma -

Campbell Collegiate
Regina, SK
2015-07

Skills

  • Appropriate and professional communicative skills
  • Highly organized and responsible
  • Multilingual - Fluent in English, Farsi
  • Team oriented individual with strong leadership
  • Organized and trustworthy retail worker

Accomplishments

  • Competitive Soccer Player Provincial Soccer League (2009 – 2015) National Contenders (2011 and 2014) Other National Soccer Competitions Represented Canada in World Ismaili Games in Dubai (2016)
  • “Customer Service Employee of the month” Motel 6, perfect score of 10/10 for customer care and satisfaction, rated by customers- August, September, and December
  • “School of the Year” World partnership walk 2014 Raised over $2500: highest in SK Interviewed by CTV
  • Certified Security Officer Two-week course on how to handle customer conflict Valuable leadership skills gained, as well as providing safety

Volunteer Experience

  • Walk Ambassador, World Partnership Walk, Regina, SK, September 2011, Present, Global initiative to end poverty in the developing world Leadership position for the Regina sector: organizing fundraisers, such as dinners, multicultural lunches and bake sales Responsible for delegating tasks among members and volunteers, as well as allocating the required resources to ensure success
  • Best Buddy, Campbell Collegiate/Johnson Collegiate, Regina, SK, September 2012, Current, One-on-one and group-based support system for individuals with disabilities Member through Campbell Collegiate and Johnson Collegiate since 2012
  • Soccer Coach, Best Buddies Johnson Chapter (FIAP), Regina, SK, September 2013, July 2015, Responsible for organizing practices, setting up drills and leading exercises Provide a safe and engaging environment to encourage physical well-being Attending games and coordinating schedules to ensure attendance

References

References available upon request.

Timeline

Sales associate

Winner/Homesense
2020.03 - Current

Front Desk/Customer Service

Motel 6
2014.01 - 2015.01

Sales Associate

iWorld

High School Diploma -

Campbell Collegiate
Ershad Faizali