ERROL BLAKE
131 Oatfield Road, Brampton
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
20
20
years of professional experience
2
2
Certification
Work History
Team Leader
Steinman Transportation
215 Belfield Road, Etobicoke Ontario M9W 1H2
02.2015 - 01.2023
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Coordinated resources effectively to meet project deadlines and achieve desired results.
- Mentored junior staff members, helping them develop and advance their ability to do the job.
- Shipping and receiving which includes loading and unloading trailers.
- Co-ordinate with dispatch in organizing shipments for shipping daily.
- Mentored and guided employees to foster proper completion of assigned duties.
Supervisor
Maxie Department Store
Jamaica
07.2003 - 11.2014
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Developed staff skills through targeted training programs, resulting in improved performance and self confidence
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Recruiting and identifying candidates to fill specific job positions when needed.
- Receive shipments, merchandise goods and have each department ready for specific seasons before hand.
Education
Carpentry And Renovation Technician (DIPLOMA)
Humber College Faculty of Applied Sciences And Tec
Toronto, ON12.2023
High School Diploma -
Burnhamthorpe Collegiate Adult Learning Centre (BCALC)
Etobicoke, ON09.2021
High School Diploma -
Lewisville High School
New Market, Jamaica W.I.07.2003
Skills
- Coaching
- Employee Evaluation
- Team Supervision
- Safety
- Staff Education and Training
- Work Planning and Prioritization
Languages
English
Full Professional
Certification
Worker Health and Safety Awareness
Issued on: March 23, 2023.
Carpentry and Renovation Technician (DIPLOMA)
Issued on: December 14, 2023.
Timeline
Team Leader
Steinman Transportation
02.2015 - 01.2023
Supervisor
Maxie Department Store
07.2003 - 11.2014
Carpentry And Renovation Technician (DIPLOMA)
Humber College Faculty of Applied Sciences And Tec
High School Diploma -
Burnhamthorpe Collegiate Adult Learning Centre (BCALC)
High School Diploma -
Lewisville High School