Summary
Overview
Work History
Education
Skills
Timeline
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Errico Polsinelli

General Manager Of Restaurants
Toronto,Ontario

Summary

A capable, results orientated General Manager with experience of leading high performance teams and of successfully increasing efficiency and productivity whilst reducing costs and inefficiencies. Ability to keep a level head at all times, nurture and grow a business, evaluate opportunities and risks and also deliver innovative new solutions to challenges. Excellent client facing and configuration skills and highly successful in helping define company direction, achieving goals and optimizing business.

Overview

23
23
years of professional experience
5
5
years of post-secondary education
3
3
Languages

Work History

General Manager of Restaurants

Eataly Toronto
Toronto, ON
06.2019 - Current
  • Organize and direct the store's restaurant operations and report directly to the Director of Store Operations
  • Build and lead a high-performing team: hire, effectively train, motivate,evaluate, develop and retain talent.
  • Set Department goals and lead a team of managers, working closely with with each to understand operational needs, provide training and motivation.
  • Analyze and take responsibilities for the financials of the Restaurant department with a focus on Sales, Margin and profitability. Weekly presentations provided to go over department performance.
  • Execute strategies around pricing, special menu items and promotions aimed to increasing efficiencies and driving sales.
  • Partner with senior leaders and the corporate team on the Restaurant business growth strategy for the store.

General Manager

Pizzeria Via Mercanti
10.2016 - 05.2019
  • Managing all daily operations of 4 locations of a casual Italian Restaurant .
  • Controlling beverage, food and labor costs. Supervising 3 Assistant Manager , 3 Executive Chef and a Staff of 50+ .
  • Charged with full P&L responsibility. Managing forecasting, productions and scheduling .
  • Hiring and developing Managers and Staff.
  • Directing all local marketing efforts.
  • Reducing food and beverage costs through effective supervision and inventory control resulted in increased profit margins.
  • Ensuring a high level of satisfaction by delivering a personal attention to customers to generate repeat clientele.

General Manager

CMG Entertainment
Kitchener, Ontario
10.2014 - 10.2016
  • Bobby O'Brien, Elements Night Club, Wax, Howl at the Moon, Opus, Jacks Burger
  • Led Multiple locations averaging $5M per year with a high of $6.5M year
  • Directed all the day to day operations of all 6 establishments operations
  • Controlled budget labor and costs
  • Maintained an outstanding sales product mix while forecasting sales trends for successful operations
  • Oversaw food and beverage orders following guidelines and forecasts
  • Managed development and performance quality for a staff of 80+
  • Coordinate Managers,
  • Chef, Security
  • In charge of Oktoberfest organization for all the locations, all live events , Concerts, Guest DJ, Hosting MMA and TKO fights
  • 500 to1200+ guests per event
  • Contact: Tony Di Battista, Bob Dehu – (519)658-3260, (519)249-6500

Operation Manager

Vecchio Frak Resto Lounge
Toronto, Ontario
02.2008 - 10.2014
  • Supervised a team of 15, developed company personnel policy, standard operating procedures and employee handbook
  • Responsible for training and supervising all personnel of goals and daily expectations
  • Monitored food preparation and serving techniques to ensure that proper procedures were followed
  • Negotiated vendor contracts and controlled inventory cost
  • Created social media presence to improve marketing and customer outreach strategies
  • Contact: Giovanni Caschera – (416) 831-9740

Owner

Ristorante L'Americano
Arpino
01.2000 - 12.2007
  • 3rd Generation Owner of family restaurant established in 1965.

Education

Business And Managment " International Master" - Business

.
Barcelona, Spain
05.2007 - 07.2007

Bachelor of Business Communication - Science of Communication

Universita' Degli Studi Di Perugia
Perugia, Italy
09.2000 - 09.2005

Skills

Customer Service

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Timeline

General Manager of Restaurants

Eataly Toronto
06.2019 - Current

General Manager

Pizzeria Via Mercanti
10.2016 - 05.2019

General Manager

CMG Entertainment
10.2014 - 10.2016

Operation Manager

Vecchio Frak Resto Lounge
02.2008 - 10.2014

Business And Managment " International Master" - Business

.
05.2007 - 07.2007

Bachelor of Business Communication - Science of Communication

Universita' Degli Studi Di Perugia
09.2000 - 09.2005

Owner

Ristorante L'Americano
01.2000 - 12.2007
Errico PolsinelliGeneral Manager Of Restaurants