Shanna Busik
Santa Maria
Summary
Dedicated and empathetic Medical Assistant and Medical Biller/Coder offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
14
14
years of professional experience
1990
1990
years of post-secondary education
Work History
Medical Assistant
Dignity Health
Pismo Beach
03.2017 - 02.2022
- Welcome patients by greeting them in person or on the telephone
- Verify patient information by interviewing patient, recording medical history, confirming purpose of visit
- Prepare patients for the health care visit by directing and/or accompanying them to the examining room
- Perform preliminary physical tests; take blood pressure, weight and temperature; report patient history summary
- Counsel patients by transmitting physician's orders and questions
- Schedule surgeries by making arrangements with the surgical center, verifying times with patients and preparing charts, pre-admission and consent forms
- Complete records by recording patient examination, treatment and test result
Administrative Assistant
Central Coast Chest Consultant
San Luis Obispo
07.2014 - 03.2017
- Coordinated scheduling for team meetings and client appointments.
- Managed office supplies and inventory for daily operations.
- Assisted in preparing reports and presentations for management review.
- Processed invoices for payment using accounting software applications.
- Posted payments and worked accounts receivable
Medical Biller and Coder
Rem Diagnostics
San Luis Obispo
01.2008 - 06.2014
- Reviewed and processed medical claims for accuracy and compliance.
- Collaborated with healthcare providers to resolve billing discrepancies.
- Utilized coding software to assign appropriate diagnosis and procedure codes.
- Maintained patient records by entering data into electronic health systems.
- Communicated with insurance companies regarding claim status and payments.
- Ensured timely filing of all claims within established guidelines.
- Provided customer service support to patients regarding billing inquiries.
Education
Associate of Science - Social Work
Allan Hancock College
Santa Maria, CA 09.2009 - 05.2012
Gladstone High School
West Covina, CASkills
- Electronic health records
- Patient scheduling
- Medical coding
- Insurance verification
- Account management
- Claims processing
- Attention to detail
- Quick problem solver
Timeline
Medical Assistant
Dignity Health
03.2017 - 02.2022
Administrative Assistant
Central Coast Chest Consultant
07.2014 - 03.2017
Associate of Science - Social Work
Allan Hancock College
09.2009 - 05.2012
Medical Biller and Coder
Rem Diagnostics
01.2008 - 06.2014
Gladstone High School