Ernesto R Ortiz
Chula Vista
Summary
Assistant Store Manager at Pacific Sunwear with expertise in employee training and inventory management. track record in enhancing sales through effective visual merchandising and exceptional customer service. Skilled in payroll administration and operations, consistently trying to achieve sales forecasts while maintaining a motivated, safe team environment.
Overview
4
4
years of professional experience
Work History
Assistant Store Manager
Pacific Sunwear
National City
11.2021 - 01.2026
- I completed daily task to ensure my store is able to run smoothly, secure sales
- Constantly checking inventory to make sure we have enough product out on sales floor
- Trained newly hired employees, showed them techniques to secure sales, provided customer service, and completed daily tasks
- Helped with Loss Prevention-related issues
- Ensured store visuals were up to store managers, district managers standards.
- Lead day-to-day operations of the store when the store manager wasn't in the office
- Over saw opening/closing cash handling procedures, bank deposits, till reconciliations as needed
- Handled customer complaints and made sure they understood our company's policy, and tried to make sure they fully understand the situation, make sure they're satisfied
- Handled scheduling team, while store manager was out of office
- Completed payroll, adjusted the schedule, and cut shifts if needed
- Provided team tactics to hit weekly, monthly forecast
Education
High School Diploma -
Sweetwater Union High School
National City, CA07-2020
Skills
- Employee training
- Customer service
- Visual merchandising
- Inventory management
- Sales forecasting
- Schedule management
- Payroll administration
- Cash handling
- Operations
- Work Planning and Prioritization
Timeline
Assistant Store Manager
Pacific Sunwear
11.2021 - 01.2026
High School Diploma -
Sweetwater Union High School