Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Ernesto De Jesus Reyes Alvarez

Ernesto De Jesus Reyes Alvarez

Hinton,AB

Summary

Accomplished goals with expertise and experience best practice business to deliver best performance, efficiency and value to customers. Takes initiative and provides end-to-end solutions to create lasting value businesses. Excellent interpersonal and communication skills to establish and maintain effective relationships with internal and external stakeholders. Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

12
12
years of professional experience

Work History

Cook

Chicagos Pizza
03.2021 - 04.2024
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Process Coordinator

Direccion General de Movildiad
  • I establish and manage test projects to implement updated processes
  • I analyze management metrics to identify strengths, weaknesses, and areas that need updating
  • I process map workflows to improve understanding of procedures
  • Ability to communicate easily and listen carefully acquired through effective collaboration with stakeholders of various nature to achieve set goals
  • Compare test results to choose the most suitable solution for each environment
  • Create and update the Manual of Processes and Procedures of the General Directorate of Mobility
  • ISO 9001-2008 Quality Management System Link
  • Development and coordination of effective, predictive, preventive and corrective maintenance approaches.

Supervisor of the bilingual technical support area

SERVICIOS SSI INTEGRALES S.R.L DE C.V (TELETECH)
  • Database Analysis for Work Distribution by agent
  • Coaching and Staff Performance Measurement
  • Scorecard Preparation
  • Troubleshooting escalated issues Training and installation of procedures
  • Evaluation of quality in the service Operational management of Staff
  • Progressive discipline Constantly delivered; exceeding project KPIs, such as chair occupancy
  • Handling, resolution time, quality control, etc.

Education

Master of Business Administration - Business Administration And Management

UVEG
Leon,gto
06-2022

Skills

  • Process improvement expertise
  • Audit Process Management
  • Personnel Management
  • Coaching Skills
  • Production Planning
  • Creativity and Innovation
  • Workflow Coordination
  • Scheduling and Planning
  • Testing management
  • Quality monitoring
  • Health and safety compliance
  • Six Sigma Methodologies

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Cook

Chicagos Pizza
03.2021 - 04.2024

Process Coordinator

Direccion General de Movildiad

Supervisor of the bilingual technical support area

SERVICIOS SSI INTEGRALES S.R.L DE C.V (TELETECH)

Master of Business Administration - Business Administration And Management

UVEG
Ernesto De Jesus Reyes Alvarez