Ernesto Yanez
Fort Bragg
Summary
Dynamic manager with a proven track record at La Playa Mexican Restaurant, excelling in operations management and team leadership. Successfully implemented marketing strategies that boosted sales and fostered a collaborative work environment. Adept at decision-making and relationship building, ensuring exceptional guest service and employee engagement. Passionate about driving productivity and quality.
Overview
30
30
years of professional experience
Work History
Diagnostic Imaging Associate
AHMC
Fort Bragg, CA
08.2025 - Current
- Contributed to quality assurance efforts by verifying accuracy of patient information in the database system.
- Ensured timely communication with patients, providing reminders and confirming appointments for optimal attendance rates.
- Performed various administrative tasks by filing, copying and faxing documents.
- Greeted and interacted with patients to assist with appointment scheduling.
- Prepared and processed patient referrals.
Manager
La Playa Mexican Restaurant
Fort Bragg, CA
10.2002 - Current
- Reviewed processes for efficiency improvements and cost reductions.
- Fostered positive work environment, promoting employee engagement.
- Delegated tasks to team members according to their abilities and workload.
- Set sales targets and developed marketing plans to achieve goals.
- Delivered excellence in guest service and quality control of operations to attain company missions.
- Negotiated contracts with vendors and suppliers.
- Developed and implemented operational strategies to improve productivity.
- Established fruitful working relationships with employees, management and vendors.
- Hired trained, and mentored new employees.
- Monitored inventory levels, placing orders.
- Ran shifts effectively to promote quality products and guest service.
- Ensured compliance with industry regulations and company policies.
- Streamlined workflows by implementing new technology solutions.
- Evaluated employees' training needs, providing necessary resources.
Instructor
Gateway Computers
Vancouver, WA
01.2001 - 11.2001
- Developed engaging lesson plans tailored to student needs.
- Participated in professional development workshops to stay current on best practices.
- Collaborated with fellow instructors in curriculum development initiatives.
- Created supportive learning environment for all students.
- Provided individualized support for struggling learners.
- Utilized multimedia tools to enhance classroom instruction.
- Incorporated real-world examples into lessons to make content more relevant and engaging.
- Implemented various assessment tools to measure instructional effectiveness.
- Adapted teaching style to accommodate diverse learning styles.
- Established clear goals, requirements and classroom policies for courses.
- Offered students ample opportunities to observe, question and investigate.
Supervisor
R&B Paintings
Fort Bragg, CA
07.1996 - 07.1999
- Provided regular progress updates to company management regarding ongoing projects.
- Ensured compliance with local building codes, safety regulations, and environmental guidelines during all painting operations.
- Evaluated employee performance regularly, providing constructive feedback.
- Performed touch-ups or repairs as needed to maintain high level of quality control throughout project's duration.
- Collaborated with other construction trades professionals to coordinate work schedules and avoid delays in project timelines.
- Supervised painting team to ensure quality work and timely completion of projects.
- Trained new painters on proper techniques, safety protocols, and equipment usage.
- Maintained clean working environment by enforcing strict cleanup policies at job sites.
- Assigned workers tasks and schedules for specific jobs based on individual strengths.
- Helped workers complete tasks with hands-on assistance at job locations.
- Determined solutions to problems after evaluating client requirements.
- Analyzed problems and recommended solutions, boosting productivity and output.
Education
Associate in Science (A.S.) - Business Software Applications
Heald Business College
Santa Rosa08.1999
High School - undefined
Fort Bragg High School
Fort Bragg06.1996
Skills
- Marketing
- Sales techniques
- Business administration
- Workforce management
- Recruiting and interviewing
- Coaching and mentoring
- Verbal and written communication
- Hiring and training
- Decision-making
- Safety procedures
- Customer service
- Shift scheduling
- Staff training and development
- Relationship building
- Task delegation
- Computer skills
- Budget control
- Operations management
- Team leadership
- Inventory management
- Clear communication
- Complex Problem-solving
- Work prioritization
- Active listening
Language
English - Native
Spanish - Native
Timeline
Diagnostic Imaging Associate
AHMC
08.2025 - Current
Manager
La Playa Mexican Restaurant
10.2002 - Current
Instructor
Gateway Computers
01.2001 - 11.2001
Supervisor
R&B Paintings
07.1996 - 07.1999
High School - undefined
Fort Bragg High School
Associate in Science (A.S.) - Business Software Applications
Heald Business College