Ernesto Villalpando
Kerman
Summary
Dedicated crew member with strong customer service skills, safety awareness, and multitasking abilities. Experienced in maintaining cleanliness and training new staff to uphold high service standards.
Motivated professional with a solid background in fast-paced environments. Skilled in teamwork, organization, and problem-solving, contributing to efficient operations and customer satisfaction. Ready to apply expertise in a challenging role.
Overview
8
8
years of professional experience
Work History
McDonalds Crew
McDonald's
Kerman, CA
08.2022 - Current
- Delivered exceptional customer service, ensuring satisfaction and fostering repeat business.
- Operated kitchen equipment efficiently, maintaining high standards of food safety and cleanliness.
- Trained new crew members on procedures and best practices to uphold service quality.
- Assisted in maintaining a clean and organized workspace, adhering to health regulations consistently.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated with team members to complete orders.
Student Volunteer
Kerman Unified School District
Kerman, CA
04.2023 - 05.2023
- Assisted teachers in classroom activities and student engagement initiatives.
- Facilitated communication between students, parents, and faculty to enhance support systems.
- Mentored younger students in academic subjects and personal development skills.
Pomegranate Picker
Loose Goose Farms
Mendota, CA
06.2018 - 02.2022
- Collaborated with team members to optimize workflow and enhance productivity.
- Coordinated with supervisors to resolve discrepancies in order fulfillment.
- Monitored equipment performance, reporting issues for timely maintenance actions.
- Worked fast to meet assigned daily picking quotas.
Education
No Degree - Liberal Studies
Fresno State
Fresno, CA05.2027
Associate of Arts - Liberal Studies
Fresno City College
Fresno, CA05.2025
High School Diploma -
Kerman High School
Kerman, CA06.2022
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving
- Multitasking and organization
- Cleaning
- Cleaning and sanitizing
- Safety awareness
- Food preparation
- Heavy lifting
- Safety
- Valid Driver's license
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Student Volunteer
Kerman Unified School District
04.2023 - 05.2023
McDonalds Crew
McDonald's
08.2022 - Current
Pomegranate Picker
Loose Goose Farms
06.2018 - 02.2022
No Degree - Liberal Studies
Fresno State
Associate of Arts - Liberal Studies
Fresno City College
High School Diploma -
Kerman High School