Dynamic Property Manager with a proven track record at Marshall Reddick Real Estate. Excels in fostering strong owner-tenant relationships, enhancing satisfaction, and managing a team successfully. Passionate about delivering exceptional service and driving successful property management strategies.
Overview
5
5
years of professional experience
Work History
Property Manager
Marshall Reddick Real Estate
Newport Beach
01.2023 - Current
Managed operations for over 400 single-family and multi-family homes in LA and Orange County.
Led a team of four individuals, emphasizing performance that enhances owner and tenant experiences. Executed 90-day Comparative Market Analysis, delivering actionable insights to property owners. Cultivated strong relationships with property owners to ease onboarding and improve investment strategies. Administered daily operations and team meetings to ensure efficiency in property management practices. Streamlined communication channels between owners and tenants for improved satisfaction.
Tenant Coordinator
Marshall Reddick Real Estate
Newport Beach
01.2023 - Current
Managed tenant relations by processing applications and renewing leases efficiently. Facilitated smooth transitions for new tenants through coordinated move-ins. Promptly addressed lease-related inquiries to support positive tenant experiences. Maintained clear communication channels with tenants for swift issue resolution.
Negotiated leases, rental agreements, and other contractual documents
Maintenance Coordinator
Marshall Reddick Real Estate
Newport Beach
01.2023 - Current
Ensured accuracy and completeness of maintenance activity records. Responded promptly to emergency repair requests from tenants. Conducted routine inspections for move-ins, move-outs, renewals, and onboarding. Established trusted relationships with vendors through effective onboarding. Collected and vetted multiple quotes to guarantee quality workmanship and value for property owners.
Accounting Specialist
Super Center Concepts Inc
Santa Fe Springs
12.2020 - 04.2022
Sorted and compiled financial data alongside Accounting Department to enhance accuracy.
Supported preparation of financial statements per accepted accounting principles.
Facilities Coordinator
Super Center Concepts Inc
Santa Fe Springs
01.2021 - 03.2022
Construct project plans outlining resource and budgetary necessities, conduct project meetings with team members and managers, and maintain adherence to deadlines.
Education
BS - Finance & Business Administration
California State University
Long Beach
01.2021
Skills
Interviewing and team leadership
Tenant relations and lease management
Rent collection and delinquency management
Accounting and financial reporting
Conflict resolution
Vendor management
Microsoft Suite excellence
AppFolio Proficiency
Accomplishments
CA Real Estate License #02241027 - Active
Drove 30% year-over-year growth in our property management portfolio during my tenure at Marshall Reddick Real Estate
Maintained a delinquency rate under 1.5% for 12 consecutive months through strategic tenant screening and consistent communication
Achieved an 85% lease renewal rate in the previous quarter by implementing proactive communication and tenant retention strategies