Ernesto Graham

• Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
• Led employee relations through effective communication, coaching, training, and development.
• Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.
• Established a culture of accountability within the team, resulting in higher levels of individual responsibility towards achieving organizational goals.
• Oversaw the successful completion of multiple high-priority projects, ensuring timely delivery and client satisfaction.
• Boosted employee morale through regular recognition of outstanding work and providing opportunities for professional growth.
• Spearheaded process improvements that led to significant time savings while maintaining quality standards throughout the department''s functions.
• Established team priorities, maintained schedules and monitored performance.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.

-Safely unloaded products from pallets

-Supplied productions lines with adequate materials

-Ensured accurate measurements and inspected for quality

-Carry 50lb boxes and weight sweet potatoes

-Monitor and build box supply

-Approached each job with a dedication to detail, quality and productivity to meet and exceed expectation