Excellent capacity for detecting and solving problems, precise at the time of making decisions.
Fast learner with the ability of providing training.
Planning, controlling and executing are tools for getting tangible results.
Intuitive sense of service, use to move at very quickened pase, precise at responses, committed to responsibility and kindness as a way of commuting with the other.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
22
22
years of professional experience
7
7
years of post-secondary education
3
3
Languages
Work History
Lead Problem Solver Outbound
Amazon
New Westminster, BC
10.2021 - Current
Utilized problem-solving skills to reduce or eliminate company expenses.
Process at least around 400 items per day.
Networked to gather outside expertise to solve issues.
Examined options and understood trade-offs to develop fallback plan.
Employed various tools and equipment to find solutions to difficult or complex issues.
Employed excellent discovery skills to match customer needs with solutions.
Defined problem to identify, prioritize and select alternatives.
Improved business process support and optimization through continuously improved toolset.
Researched and extracted data to complete tasks.
Used logic and imagination to analyze situations and develop intelligent solutions.
Ambassador
Amazon
New Westminster, BC
12.2021 - Current
Provides training for new PIT (Power Industrial Trucks) drivers at Amazon warehouse, regularly. Training at least 4 people per month.
Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
Identified areas in need of improvement and implemented solutions.
Assessed skill gaps for employees.
Gathered feedback from team and department leaders check current needs and skills of new drivers, as well as qualifying their performance and ability.
Researched issues of importance to multiple countries and collaborated with leaders to reach sustainable solutions.
Assisted team with operational policies and procedures to drive services.
Gathered information, assessed accuracy and expected value and communicated efficiently with other leaders.
Director of Production Services
Independent Business Owner
Mexico City, Mexico City
01.2012 - 12.2019
Determined suitable crew requirements, scheduled employees and worked with human resources to meet changing production schedules.
Assessed manufacturing processes and recommended improvements to increase productivity.
Cowboy themed parties at rancho Oyameyo at Mexico city, between 300 and 600 guests.
Communicated expectations and provided feedback to staff, driving productivity and improving customer satisfaction.
Provided support to sales, business offices and purchasing teams.
Maintained and controlled inventory levels, providing thoughtful monitoring and oversight of production operations.
Standardized production procedures, job roles and quality assurance guidelines.
Resolved issues quickly to maintain productivity goals.
Partnered with leadership on recruiting, hiring and coaching production personnel.
Measured and comfirmed client satisfaction at 100%.
Casting Director & Talent Coordinator
Nacional de relatos
Mexico City, CDMX
04.2019 - 04.2019
Witnessed all rounds of auditions to determine most qualified talent for roles.
For three television advertisements for Mexican football soccer clubs (Puebla, Atlas and Morelia) 3 big football soccer clubs
Scheduled appointments for auditions or readings with available actors.
Negotiated payments, schedules and billing with actors and agents.
Circulated breakdown notices among talent agencies and independent agents to search for perfect cast.
Engaged in sourcing activities to find suitable candidates.
Auditioned and interviewed performers to match attributes to specific roles or to increase pool of available acting talent.
Orchestrated casting for productions by holding auditions and securing ideal talent.
Performed essential administrative support duties by providing scripts, preparing breakdowns, developing shortlists, handling paperwork and agreements and communicating with actors.
Drove communication between directors, producers, talent agents and actors to maintain efficient casting practices and execution.
Coordinated casting sessions by reserving audition space, scheduling talent and spearheading day-of activities.
Worked closely with producers and directors to define casting needs and deliver casting options according to expectations through comprehensive talent binders.
Founder, Active Partner & General Director
Marketwise S.A. De C.V.
Mexico City, CDMX
10.2007 - 12.2016
Negotiated terms of business acquisitions to increase business base and solidify market presence.
Accomplished more than expected in sales with minimum of 25% more.
Managed to get accounts as Domecq, Bonafont, Miel karo, Ben & Jerry's, Dish among others.
Directed market expansions to propel business forward, meet changing customer needs.
Defined company roles and responsibilities to establish and enhance processes.
Stabilized all development of projects, new contents, market analysis, corporate counsel, marketing and advertising campaigns development, managed supervision of operating personnel, performed implementation and supervision in POS & convenience stores.
Exceeding clients expectations at least in 35%.
Identified business development challenges and customer concerns for proactive resolution.
Video Producer Roller Sports
Federacion Mexicana De Patinaje Sobre Ruedas
Spain, China, Colombia
08.2007 - 11.2010
Video production, image up load, editing, digital post-production, PPRR, international awareness, audio production, audio post- production
Resolved problems, improved operations and provided exceptional service
Identified issues, analyzed information and provided solutions to problems
Maintained energy and enthusiasm in fast-paced environment
Led projects and analyzed data to identify opportunities for improvement
Delivered services to customer locations within specific timeframes
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
Used critical thinking to break down problems, evaluate solutions and make decisions
Education
Bachelor degree - Communications, Media & Film
Universidad Intercontinental UIC
Mexico City
01.2001 - 08.2006
RSL Level 4 Diploma in Performance Arts Teaching - Musical Theatre
RSL Performance Arts Awards
London UK
01.2019 - 01.2020
RSL Level 4 Diploma in Performance Arts - Musical Theatre
RSL Performance Arts Awards
London UK
11.2018 - 08.2019
Skills
Microsoft Officeundefined
Accomplishments
To have created 2 successful companies and one karate school in my country
Timeline
Ambassador
Amazon
12.2021 - Current
Lead Problem Solver Outbound
Amazon
10.2021 - Current
Casting Director & Talent Coordinator
Nacional de relatos
04.2019 - 04.2019
RSL Level 4 Diploma in Performance Arts Teaching - Musical Theatre
RSL Performance Arts Awards
01.2019 - 01.2020
RSL Level 4 Diploma in Performance Arts - Musical Theatre