Ernest Chike Okoroafor
London,ON
Summary
Dynamic Assistant Manager, Estimating & Purchasing at Crittall-Hope Nigeria Limited, recognized for enhancing customer relations and driving sales growth through exceptional service. Skilled in inventory management and team leadership, I successfully improved cash accuracy and fostered a motivated workforce, ensuring compliance and operational excellence.
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Crittall-Hope Nigeria Limited
01.2021 - 03.2025
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
Bachelor of Science - Business Administration
University of Lagos
Lagos, Nigeria10-2012
Skills
- Sales monitoring
- Budget assistance
- Recruiting and interviewing
- Workload management
- Retail operations management
- Staff development
- Performance evaluation
- Schedule oversight
- Customer relations
- Compliance
- Customer relationship management (CRM)
- Decision-making
- Team leadership
- Strategic thinking
- Negotiation
- Contract management
- Resource allocation
- Team motivation
- Retail operations
- Employee supervision
- Problem-solving
- Customer service
- Inventory management
- Goal setting
- Team building
- Microsoft office expertise
- Business administration
- Sales growth
Languages
English
Full Professional
Interests
- I participate in low-impact exercises to strengthen core muscles
- Gym Workouts
- Dancing
- Team Sports
Timeline
Assistant Manager
Crittall-Hope Nigeria Limited
01.2021 - 03.2025
Bachelor of Science - Business Administration
University of Lagos
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