Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
BusinessDevelopmentManager
ERNEST OBENG

ERNEST OBENG

Akrofi
Scarborough,ON

Summary

Proficiency in computer applications (MS, graphics, web designs, etc.) 6 Years of education-focused administrative work experience. 3 Years of student-life administrative work experience. 14 Years of pre-tertiary teaching. 1-year experience in teaching assistantship at the university level. 3 years of a graduate assistantship. 6 Years of research Superior communication skills and fluent in English. Coming from an educational background that includes BSc, M.Phil., and a Ph.D. (ongoing) to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.

Overview

22
22
years of professional experience
14
14
years of post-secondary education

Work History

Professional Development Navigator

University of Toronto
Toronto, Ontario
04.2022 - Current
  • Attended to daily needs of CGPD physical space
  • Used coordination and planning skills to achieve results according to schedule.
  • Worked with customers to understand needs and provide excellent service.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Developed team communications and information for meetings.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Created plans and communicated deadlines to complete projects on time.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Collaborated with team members to achieve target results.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Supported graduate professional development workshops and events both in-person and virtual
  • Developed Equity Diversity and Inclusion guidelines for the operations of the Center
  • Connected with students at the desk to help answer questions and navigate potential professional development opportunities across U of T
  • Worked as part of a team to create outreach and promotional material

Graduate Assistant

The Department of Social, OISE, University of Toronto
Toronto, Ontario
09.2019 - Current
  • Worked with the PI and other researchers to analyze field research data and to produce a report, papers, and manuscript as part of the field dissemination of research findings
  • Assisted the PI to identify the ways African communities construct the identity of an ‘Elder’
  • Examined how the embodiment of the social identity and positionality as an African ‘Elder’ has been taken up in the literature as local cultural knowledges, and the implications for reframing critical research for transforming schools for diverse learning communities
  • Gathered, reviewed and summarized literature from scientific journals such as SciFinder and PubMed and produced graphs and other scientific calculations using MS Excel.
  • Assisted the PI to pilot some of the findings of this research with a school board in Ontario

Doctoral Seminar Assistant

The Center for Community Partnerships, University of Toronto
Toronto, Ontario
09.2021 - 03.2022
  • Assisted in planning and logistics of Community-Engaged Learning Doctoral Seminar monthly meetings
  • Supported quantitative and qualitative assessment initiatives through data entry, data organization, and preliminary data analysis
  • Supported program promotion through social media, newsletters, emails, and posters
  • Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed and maintained courteous and effective working relationships.
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.
  • Developed team communications and information for meetings.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Improved operations through consistent hard work and dedication.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Carried out day-to-day duties accurately and efficiently.

Community Action Projects Assistant

The Center, University of Toronto
Toronto, Ontario
04.2021 - 08.2022
  • Projects volunteer program: supported students with scaffold reflection curriculum
  • Provided communication support by liaising with Community Action Projects participants’ first point of contact for inquiries about the program and to track student engagement with their partners
  • Developed and delivered workshops on topics such as community-engaged learning, equity, and reflection
  • Co-facilitated orientation and reflection sessions throughout the year

Union Treasurer

CUPE 3907, Ontario Institute
Toronto, Ontario
04.2021 - 08.2021
  • Email communication with students
  • Saved $100,000 + by implementing cost-saving initiatives that addressed long-standing problems.
  • Provided information in efficient and articulate manner for student inquiries
  • Recorded and managed financial data
  • Worked with and applied union bylaws and policies.

MP's Research Assistantship

Parliament of Ghana
Accra, Ghana
07.2017 - 08.2019
  • Responded effectively and courteously to routine correspondence and inquiries from constituents
  • Undertook research, usually from readily available sources, on straightforward subjects
  • Analyzed and interpreted data to ensure key issues were identified and evaluated research
  • Provided briefings, and devised answers to potential questions to the Members for motions to be raised in the House
  • Monitored bills, Early Day Motions, legislation, Hansard, debates, etc.
  • Advised and helped in guiding the Member on policy issues
  • Progressed casework through liaison with local and national bodies, government agencies, lobby groups, etc.
  • Maintained, updated, and developed knowledge of relevant legislation
  • Kept records with details of each issue by adhering to the Data Protection Act principles always respecting the confidentiality of data
  • Communicated effectively with both internal and external contacts
  • Developed knowledge in specialist areas as required by the Member.

Headteacher

Higher Heights Academy
Accra, Ghana
09.2015 - 02.2017
  • Oversaw the general management and administration of the school
  • Supervised the work of more that 25 teaching and non-teaching staff
  • Liaised with Ghana Education Service, parents/guardians, and the public
  • Promoted the image of the school
  • Initiated purchases
  • Vetted teaching lesson notes of more than 10 teachers, and work output.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance
  • Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans
  • Promoted sensory development by providing access to different textures
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies
  • Promoted physical, academic and social development by implementing diverse classroom and outside activities

Subject Teacher

Ghana Education Service
Accra, Ghana
09.2002 - 12.2013
  • Created and promoted excellent relationships with parents and community members
  • Scheduled appointments with parents to discuss student progress and classroom behavior.
  • Fostered team collaboration between students through group projects.
  • Established and enforced rules of behavior to drive social development and maintain positive interactions.
  • Helped students develop self-esteem and life skills by fostering healthy conflict-resolution, critical thinking and communication.
  • Drove student learning by establishing clear classroom plans and group objectives, as well as actionable strategies to achieve each goal.
  • Administered quizzes and tests to assess student understanding of material.
  • Designed dynamic lesson plans based on student interests to increase overall student GPA.
  • Promoted exploration of building blocks of learning by leading diverse, hands-on activities.
  • Instructed groups of up to 25 students and provided individual support.
  • Used tests, quizzes and other assignments to gauge students' learning and determine understanding of course materials.
  • Boosted individual perseverance and resilience by setting challenging goals and providing realistic support.
  • Organized classroom supplies and decorated walls to create fun, nurturing settings and meet learning needs.
  • Assessed student learning progress and comprehension with routine tests and standardized examinations.
  • Collaborated with parents, administrators and counselors to develop improvement plans for struggling students.
  • Taught subject matter based on information compiled from textbooks, online sites and other educational materials.
  • Sat in on classes of fellow teaching professionals to learn innovative methods for dispensing information to students.
  • Documented attendance, assignments, grades and participation for over 25 students.
  • Planned lessons, activities and trips to cover all required course material.

Teaching Assistant

Department of Education and Psychology
Cape Coast, Ghana
09.2009 - 04.2010
  • Conducted tutorials for students more than 100 students
  • Supervised examinations of more than 100 students
  • Set questions and graded students
  • Invigilated examinations more than 100 students
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.

Education

Ph.D. - Social Justice Education

University of Toronto
Toronto, ON
09.2019 - 03.2023

Master of Philosophy - Special Education

University of Cape Coast
Cape Coast, Ghana
09.2013 - 04.2018

Bachelor of Science - Psychology

University of Cape Coast
Cape Coast, Ghana
09.2005 - 04.2009

Teacher’s Certificate ‘A’ - Education

University of Cape Coast
Akropong-Akuapem
09.1999 - 04.2002

Skills

Analytical and Critical Thinking

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Work Availability

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Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

Professional Development Navigator

University of Toronto
04.2022 - Current

Doctoral Seminar Assistant

The Center for Community Partnerships, University of Toronto
09.2021 - 03.2022

Community Action Projects Assistant

The Center, University of Toronto
04.2021 - 08.2022

Union Treasurer

CUPE 3907, Ontario Institute
04.2021 - 08.2021

Graduate Assistant

The Department of Social, OISE, University of Toronto
09.2019 - Current

Ph.D. - Social Justice Education

University of Toronto
09.2019 - 03.2023

MP's Research Assistantship

Parliament of Ghana
07.2017 - 08.2019

Headteacher

Higher Heights Academy
09.2015 - 02.2017

Master of Philosophy - Special Education

University of Cape Coast
09.2013 - 04.2018

Teaching Assistant

Department of Education and Psychology
09.2009 - 04.2010

Bachelor of Science - Psychology

University of Cape Coast
09.2005 - 04.2009

Subject Teacher

Ghana Education Service
09.2002 - 12.2013

Teacher’s Certificate ‘A’ - Education

University of Cape Coast
09.1999 - 04.2002
ERNEST OBENGAkrofi