Ernest Kusi
Mississauga,ON
Summary
Energetic individual with exceptional background spent in a Social service worker program. Engaging personality promoting great people skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Recreation Program Coordinator - Coop
The Village Of Tansley Woods
09.2023 - 04.2024
- Supervised team members and volunteers, providing guidance and support to ensure consistent delivery of exceptional service to residents
- Established rapport with diverse populations by tailoring communication strategies according to individual needs.
- Planned and evaluated recreation and athletic programs with the recreation director to support the community.
- Researched, planned, and organized mentally stimulating activities for residents
Client Support Worker Coop
Community Living Burlington
01.2022 - 04.2023
- Delivered outstanding service to clients to not only maintain but to extend relationships for future business opportunities.
- Managed high-volume caseloads while maintaining exceptional attention to detail and accuracy in documentation efforts.
- Streamlined processes by implementing effective time management techniques and organizational skills.
- Facilitated peer support groups to help clients connect with others.
- Assisted clients in developing and setting realistic goals to promote positive change.
- Assisted clients in identifying community resources and connecting with appropriate services.
- Implemented community outreach programs to promote mental health awareness.
- Monitored clients' progress to adjust treatment plans accordingly.
Delivery Driver
GO Logistic
01.2021 - 05.2022
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
- Managed customer inquiries and complaints in a polite and professional manner.
- Fostered positive working relationships with regular customers.
- Verified the accuracy of all deliveries against order forms.
Education
Diploma - Social Service Worker
Mohawk College
Hamilton, ON04.2024
Bachelor of Science - Physics
University of Education, Winneba
Ghana07.2017
Skills
- Community Relations
- Attention to Detail
- Conflict Resolution
- Task Prioritization
- Crisis Management
- Interpersonal Communication
- Computer Skills
- Problem-Solving
Languages
English
Native or Bilingual
Certification
Workplace safety and insurance Board, health Science placement Network
MOCA
Violence and Harassment at the workplace
CPR
First Aid
Timeline
Recreation Program Coordinator - Coop
The Village Of Tansley Woods
09.2023 - 04.2024
Client Support Worker Coop
Community Living Burlington
01.2022 - 04.2023
Delivery Driver
GO Logistic
01.2021 - 05.2022
Diploma - Social Service Worker
Mohawk College
Bachelor of Science - Physics
University of Education, Winneba
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