ERNEST JULVA
Toronto,ON
Summary
Dedicated College graduate with 4 months experience at McDonald's Restaurant, excelling in customer service and food safety standards. Proven ability to multitask and maintain a clean environment while enhancing customer satisfaction. Strong communicator with a commitment to quality and efficiency, consistently meeting and exceeding expectations in a fast-paced setting. Eager to apply and learn new skills while working as a Service Deli Clerk. Seeking to transition into new field, using these skills to contribute effectively to new team and environment.
Overview
1
1
Certification
Work History
Crew Member
McDonald's Restaurant
03.2019 - 08.2019
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Worked well with teammates and accepted coaching from management team.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Prepared products following restaurant, health, and safety standards and procedures.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Education
College Certificate - Hospitality And Tourism Management
Seneca College of Applied Arts And Technology
North York, None12-2021
High School Diploma -
Marshall McLuhan Catholic Secondary School
Toronto, ON06-2020
Skills
- Customer service
- Multitasking and organization
- Food Safety Standards
- Cleaning and Sanitizing
- Food Preparation
- Interactive communication Skills
- Safety Awareness
- Supplies monitoring and restocking
Certification
Certificate- Canadian Food Safety Certification
Timeline
Crew Member
McDonald's Restaurant
03.2019 - 08.2019
College Certificate - Hospitality And Tourism Management
Seneca College of Applied Arts And Technology
High School Diploma -
Marshall McLuhan Catholic Secondary School
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