Ernest Julva
Toronto,ON
Summary
Developed strong teamwork and customer service skills in fast-paced, team-oriented environment. Skilled in communication and multitasking, with focus on delivering excellent service. Looking to transition into new field, bringing collaborative mindset and dedication to high standards.
Experienced with team collaboration and customer service. Utilizes effective communication and problem-solving skills to support team goals. Track record of adaptability in dynamic work environments.
Overview
1
1
Certification
Work History
Team Crew Member
McDonald's Restaurant
03.2019 - 08.2019
- Promoted teamwork through active listening and open communication, fostering a positive work culture among crew members.
- Restocked customer and crew areas with necessary supplies and rotated stock as required.
- Developed time management skills to effectively handle multiple tasks simultaneously while maintaining attention to detail under pressure.
- Boosted customer satisfaction by consistently providing friendly, efficient service during peak hours.
- Coordinated with kitchen staff to ensure timely preparation and delivery of customer orders, minimizing wait times and ensuring high-quality products.
- Learned all required tasks quickly to maximize performance.
- Addressed and resolved customer complaints in polite and professional manner.
Education
College Certificate - Flight Services
Seneca College of Applied Arts And Technology
North York, None12-2021
High School Diploma -
Marshall McLuhan Catholic Secondary School
Toronto, ON06-2020
Skills
- Strong work ethic
- Leadership qualities
- Food safety
- Customer service expertise
- Teamwork and collaboration
- Positive attitude
Languages
English
Full Professional
Certification
- Canadian Food Safety Certification
- First Aid Certification
Timeline
Team Crew Member
McDonald's Restaurant
03.2019 - 08.2019
- Canadian Food Safety Certification
- First Aid Certification
College Certificate - Flight Services
Seneca College of Applied Arts And Technology
High School Diploma -
Marshall McLuhan Catholic Secondary School
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