Ernest Julva
Toronto,ON
Summary
Effective Crew Member focused on delivering exceptional cleaning and maintenance services to customers. Dedicated, focused and knowledgeable regarding environmentally friendly cleaning products.
Experienced with customer service and teamwork essential for success. Utilizes effective communication and multitasking to maintain high service standards. Knowledge of operational procedures and commitment to collaborative work environments.
Overview
1
1
Certification
Work History
Team Crew Member
McDonald's Restaurant
03.2019 - 08.2019
- Promoted teamwork through active listening and open communication, fostering a positive work culture among crew members.
- Restocked customer and crew areas with necessary supplies and rotated stock as required.
- Boosted customer satisfaction by consistently providing friendly, efficient service during peak hours.
- Developed time management skills to effectively handle multiple tasks simultaneously while maintaining attention to detail under pressure.
- Contributed to team success by completing jobs quickly and accurately.
- Addressed and resolved customer complaints in polite and professional manner.
Education
College Certificate - Flight Services
Seneca College of Applied Arts And Technology
North York, None12-2021
High School Diploma -
Marshall McLuhan Catholic Secondary School
Toronto, ON06-2019
Skills
- Strong work ethic
- Food safety
- Customer service expertise
- Willingness to learn
- Teamwork and collaboration
- Flexible schedule
Languages
English
Full Professional
Certification
- Canadian Food Safety Certification
- First Aid Certification
Timeline
Team Crew Member
McDonald's Restaurant
03.2019 - 08.2019
- Canadian Food Safety Certification
- First Aid Certification
College Certificate - Flight Services
Seneca College of Applied Arts And Technology
High School Diploma -
Marshall McLuhan Catholic Secondary School
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